[Nancy.]

Oh, DON'T get me started on Morrisons.

I had my shopping delivered a fortnight ago but a lot of what arrived was substituted for Morrisons own brand because they didn't have what I ordered in stock (despite me placing my order over a week in advance). 4 different flavours of Pringles had been substituted for 4 tubs of Texas BBQ. 2 packs of bacon was substituted for 1 20 pack. 2 bottles of Pepsi subsituted for Morrisons Lemonade. (I hate lemonade). Kipling mince pies (again) substituted for Morrisons own brand. Bruised apples and manky Bananas. Squashed bread.

I complained to the driver and he took them from me and said I'd be refunded for the returned items, but they didn't. So I got on the phone to them and they said no items had been returned, so I ended up in an argument with some bitch of a manager who kept going around in circles, so I slammed the phone down and tried again the following day - to which they said the items HAD been returned and it was their mistake and said a refund would be processed. This was ages ago and i'm still waiting, so i'll be back on the phone again later.

Their delivery service is absolute ****E and I wouldn't recommend them to anyone.