[Beso]

What is your worst experience, or the worst thing you've heard about working conditions, etc, with this consumer giant.

[Amy Jade]

bought my mum a Vivienne Westwood watch from them, cost £140 and the delivery guy knocked once and left it on the driveway outside despite the porch being open - I went straight to the door and he was already in his van.

I genuinely thought I'd have to sign for such an expensive item or he'd wait a few seconds.

Not a major complaint and I never complained but I thought it was an odd choice to leave a parcel out in the open instead of on the porch or better still inside it.

[user104658]

Originally Posted by Amy Jade

bought my mum a Vivienne Westwood watch from them, cost £140 and the delivery guy knocked once and left it on the driveway outside despite the porch being open - I went straight to the door and he was already in his van.

I genuinely thought I'd have to sign for such an expensive item or he'd wait a few seconds.

Not a major complaint and I never complained but I thought it was an odd choice to leave a parcel out in the open instead of on the porch or better still inside it.

The troubling thing is, Amazon is so rich that if it got stolen and you said you never got it, they'll usually just refund it (or send a replacement) and never bother even looking into it.

[Beso]

I always think it's best to make a day out of buying an expensive present like that by actually visiting the shop.

Its your own fault amy jade.

[Amy Jade]

It was £40 cheaper on amazon and we have prime why would I spend more and waste petrol?

[Beso]

Originally Posted by Amy Jade

It was £40 cheaper on amazon and we have prime why would I spend more and waste petrol?

A day out with you for the person then gift was meant for.

Worth more than a tattered auld parcel flung over the fence imo.

[Amy Jade]

Originally Posted by parmnion

A day out with you for the person then gift was meant for.

Worth more than a tattered auld parcel flung over the fence imo.

It was a surprise and I spend plenty of time with my mum thank you. I don't need to drag her to London which she doesn't even enjoy

[GoldHeart]

Another issue is things can get broken whilst in their vans or being passed through, thankfully that hasn't happened often with me .

[Amy Jade]

Originally Posted by GoldHeart

Another issue is things can get broken whilst in their vans or being passed through, thankfully that hasn't happened often with me .

My auntie ordered my cousin a barbie a while back and it came in like a designer box that you opened like a shoe box with paper and when my cousin looked at the doll it's jacket and shoes were missing and it's curly hair had been burned trying to straighten it

They replaced it but wtf had happened there!

[Beso]

Originally Posted by Amy Jade

It was a surprise and I spend plenty of time with my mum thank you. I don't need to drag her to London which she doesn't even enjoy

You should have sent it direct to her then.

[Amy Jade]

Originally Posted by parmnion

You should have sent it direct to her then.

I'm bored of you pigminion stop judging my shopping habbits!

I wanted to wrap it in tissue and put it in a watching bag!

[Denver]

I didnt recieve an item so contacted them and they said I had to send the item back to get a refund

[user104658]

Originally Posted by Denver

I didnt recieve an item so contacted them and they said I had to send the item back to get a refund

Use their live chat and if you get a dumb one (send back an item that didn't arrive? ) you just close the page and start a new chat until you get the answer you want .

To be fair though I've had a Prime subscription for 6 years and (shockingly) I think we spend about £5k+ a year on Amazon so they pretty much suck us off as soon as we launch a query.