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Old 26-06-2025, 10:46 AM #1
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Default Anyone know why I keep getting this popup on my mobile ?

It appears randomly but constantly..

The email address in question is sending and receiving emails perfectly well ..




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Old 26-06-2025, 03:35 PM #2
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A pop-up prompting for IMAP or POP settings when setting up a BT (btinternet.com or btopenworld.com) email account in Outlook or another email client is normal. These settings specify how your email client connects to the BT email servers to send and receive messages. You should configure your email client with the correct IMAP settings for BT, which includes the server address mail.btinternet.com, port 993, and SSL encryption, along with your full email address and password
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Old 26-06-2025, 04:56 PM #3
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@Zizu

Did you resolve it love? X
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Old 26-06-2025, 04:58 PM #4
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Default Anyone know why I keep getting this popup on my mobile ?

[/QUOTE]
Did you resolve it love? X[/QUOTE]


Not as yet .,

I am reluctant to mess with my settings as the email address in question is sending and receiving emails perfectly

I haven’t changed settings at all apart from changing our BT ID password last week


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Last edited by Zizu; 26-06-2025 at 05:00 PM.
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Old 26-06-2025, 05:01 PM #5
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Quote:
Originally Posted by Crimson Dynamo View Post
A pop-up prompting for IMAP or POP settings when setting up a BT (btinternet.com or btopenworld.com) email account in Outlook or another email client is normal. These settings specify how your email client connects to the BT email servers to send and receive messages. You should configure your email client with the correct IMAP settings for BT, which includes the server address mail.btinternet.com, port 993, and SSL encryption, along with your full email address and password

Thank you !


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Old 26-06-2025, 05:10 PM #6
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if you go into the mail account settings, it will probably say re-enter your password there. The fact that you can still send and receive email is not necessarily the full story
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Old 26-06-2025, 07:26 PM #7
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Quote:
Originally Posted by bots View Post
if you go into the mail account settings, it will probably say re-enter your password there. The fact that you can still send and receive email is not necessarily the full story

Ta !


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Old 26-06-2025, 07:28 PM #8
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Quote:
Originally Posted by bots View Post
if you go into the mail account settings, it will probably say re-enter your password there. The fact that you can still send and receive email is not necessarily the full story

Na

Went in and no prompt .. looks just fine


Could it simply be a virus or something


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Old 26-06-2025, 08:04 PM #9
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Quote:
Originally Posted by Zizu View Post
Na

Went in and no prompt .. looks just fine


Could it simply be a virus or something


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no, you really cant get a virus on an iphone
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Old 26-06-2025, 08:08 PM #10
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Quote:
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no, you really cant get a virus on an iphone
It'll be someone trying to sell Zizu virus protection
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Last edited by Kate!; 26-06-2025 at 08:08 PM.
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