[Gusto Brunt]

Worse courier ever.

I have FOUR Ebay buys that have been stuck in the Evri shipping system for nearly two weeks.

Last update was a 10 days ago. I don't think they'll ever get delivered.

An Ebay refund is no problem, but Evri really does suck.

[Christmas Dynasnow]

I find InPost much better

[Gusto Brunt]

Originally Posted by Christmas Dynasnow

I find InPost much better

Royal Mail gets criticised but I ordered some Ebay items a couple of weeks ago that used RM, and they were delivered in two days.

There are many more couriers Ebay sellers could use like you say that are far more reliable.

Evri need to get out of business.

[ChristmasNeeve]

I hadn't heard of Evri before this year, I got a couple of deliveries from them in the last month though and everything went smoothly. I have had no courier issues this year thankfully (probably cos Fastway have gone out of business)

[Gusto Brunt]

Originally Posted by ChristmasNeeve

I hadn't heard of Evri before this year, I got a couple of deliveries from them in the last month though and everything went smoothly. I have had no courier issues this year thankfully (probably cos Fastway have gone out of business)

They used to be called Hermes. Nice to know you're okay.

But I'm gonna have to look for other presents if they're not delivered soon. I can't be messing about.

[ChristmasNeeve]

Originally Posted by Gusto Brunt

They used to be called Hermes. Nice to know you're okay.

But I'm gonna have to look for other presents if they're not delivered soon. I can't be messing about.

ahh right. Fingers crossed they arrive soon

[Gusto Brunt]

Originally Posted by ChristmasNeeve

ahh right. Fingers crossed they arrive soon

I think they're lost for good.

Remember loads more parcels are being sent every day and are in their system. Ten days is just too long, I've been told.

I'll give it a few more days though.

[ChristmasNeeve]

Originally Posted by Gusto Brunt

I think they're lost for good.

Remember loads more parcels are being sent every day and are in their system. Ten days is just too long, I've been told.

I'll give it a few more days though.

You'll have to start Christmas shopping in October next year

[Gusto Brunt]

You'll never guess what happend.

Just had an Evri delivery!!! Not even mentioned it was out for delivery in the tracking!!

No good anyway, they sent the wrong product! It'll have to be returned.

[ChristmasNeeve]

Originally Posted by Gusto Brunt

You'll never guess what happend.

Just had an Evri delivery!!! Not even mentioned it was out for delivery in the tracking!!

No good anyway, they sent the wrong product! It'll have to be returned.

oh fgs

[Gusto Brunt]

Originally Posted by ChristmasNeeve

oh fgs

Totally.

[Kazanne]

Our Evri courier is brilliant,never had a problem with him, The one I find awful is DHL.

[ChristmasNeeve]

Originally Posted by Kazanne

Our Evri courier is brilliant,never had a problem with him, The one I find awful is DHL.

DHL are pretty good, DPD are the best by far though imo

[Kazanne]

Originally Posted by ChristmasNeeve

DHL are pretty good, DPD are the best by far though imo

Ive had trouble with both of those and UPS ,always sorted it in the end,but annoying when they say they tried to deliver but no one was available to receive parcel when we have waited in all day, Evri has always been spot on,I reckon it's the luck of the draw, I found DPD better than DHL though.

[Gusto Brunt]

Originally Posted by ChristmasNeeve

DHL are pretty good, DPD are the best by far though imo

Yeah they're great. There's another whose name escapes me but they track right down to the last minute. You see where he actually is, each street, in real time. I wish Ebay used them more.

[Gusto Brunt]

Originally Posted by Kazanne

Our Evri courier is brilliant,never had a problem with him, The one I find awful is DHL.

That's good news. Every time I do get a delivery, it's always someone different. I hear the money's isn't good.

I think my issue is more with the sorting office.

[Kazanne]

Originally Posted by Gusto Brunt

That's good news. Every time I do get a delivery, it's always someone different. I hear the money's isn't good.

I think my issue is more with the sorting office.

Ours is the same guy all the time so we have got to know him by first names,so we are lucky I guess.

[Gusto Brunt]

Originally Posted by Kazanne

Ours is the same guy all the time so we have got to know him by first names,so we are lucky I guess.

Great. He must be very happy to do the job.

[Livia]

I've kind of given up with ebay and Amazon's going the same way. I get a message to say your package has been delivered... But no package. It's a racket.

[Zizu]

Originally Posted by Livia

I've kind of given up with ebay and Amazon's going the same way. I get a message to say your package has been delivered... But no package. It's a racket.

Interesting …

We use eBay as default these days

Never have any delivery issues at all and occasional when the product is underwhelming the sellers are happy enough to give a 100% refund and many don’t want the product back if you show displeasure in your messages to them

At worst you keep the item and get 50 % refund - they are all so desperate to avoid a bad feedback rating off you

[Livia]

Originally Posted by Zizu

Interesting …

We use eBay as default these days

Never have any delivery issues at all and occasional when the product is underwhelming the sellers are happy enough to give a 100% refund and many don’t want the product back if you show displeasure in your messages to them

At worst you keep the item and get 50 % refund - they are all so desperate to avoid a bad feedback rating off you

I've had messages to say stuff's been delivered when it hasn't. There's a secure mail box by my gate and the house is clearly signed. When I've contacted them they've told me to wait 24 hours and check my neighbours don't have it. I don't have any neighbours. I had one delivery that didn't arrive despite the courier firm saying it had been delivered, then turned up days later via Royal Mail. Hopeless...

[Zizu]

Originally Posted by Livia

I've had messages to say stuff's been delivered when it hasn't. There's a secure mail box by my gate and the house is clearly signed. When I've contacted them they've told me to wait 24 hours and check my neighbours don't have it. I don't have any neighbours. I had one delivery that didn't arrive despite the courier firm saying it had been delivered, then turned up days later via Royal Mail. Hopeless...

That’s weird compared to our experiences


We don’t have a mailbox system so I don’t know how that works .. could it be confusing to the guys dripping off ??

Do you ever check their feedback history/ ratings ??

I tend to to look at their NEGATIVE feedback comments and go from there unless it’s only a few quid involved

[Christmas Lights]

Glad I don't use eBay

[Livia]

Originally Posted by Zizu

That’s weird compared to our experiences


We don’t have a mailbox system so I don’t know how that works .. could it be confusing to the guys dripping off ??

Do you ever check their feedback history/ ratings ??

I tend to to look at their NEGATIVE feedback comments and go from there unless it’s only a few quid involved

If a delivery driver is confused by a mailbox I would suggest he needs a change of career. It's a mailbox! It has the house name and "MAIL" written right there on it.

[Gusto Brunt]

Originally Posted by Zizu

Interesting …

We use eBay as default these days

Never have any delivery issues at all and occasional when the product is underwhelming the sellers are happy enough to give a 100% refund and many don’t want the product back if you show displeasure in your messages to them

At worst you keep the item and get 50 % refund - they are all so desperate to avoid a bad feedback rating off you

As I said I think it's more a sorting issue with me than the actual couriers.