[Ammi]

Vodafone says hackers have accessed the accounts of 1,827 customers, just a week after a separate hacking attack at TalkTalk.


The hack could potentially give criminals customers' names, mobile numbers, bank sort codes and the last four digits of their bank accounts.

The company said an attempt had been made to access some of its customers' account details between midnight Wednesday and midday on Thursday.

An investigation has been launched by the company and the National Crime Agency and communications watchdogs were told on Friday.

A Vodafone spokesman confirmed 1,827 customers had their accounts accessed but added that the information obtained by the hackers "cannot be used directly to access customers' bank accounts".

The information does leave the customers open to fraud and perhaps phishing attempts, however, and Vodafone said the banks of affected customers had been contacted.

Vodafone said it is also contacting affected customers and helping them to change their account details.

They added: "Our investigation and mitigating actions have meant that only a handful of customers have been subject to any attempts to use this data for fraudulent activity on their Vodafone accounts.

"No other customers need to be concerned, as the security of our customers' data continues to be one of our highest priorities."

TalkTalk was hacked on 23 October, saying last Friday that fewer than 21,000 unique bank account numbers and sort codes were accessed.

Two boys - a 15-year-old from County Antrim in Northern Ireland and a 16-year-old from Feltham, west London - were arrested and released on police bail over that incident.


http://www.msn.com/en-gb/news/uknews...nts/ar-BBmETVt

[user104658]

Meh, I hope they shut them down! I have a vodaphone account that I can't use (my handset is on contract with them, but I get no signal in my area so have another sim) and I owe them about 3 months because my direct debit was cancelled... which will be affecting my credit rating too... but I *can't pay them*. I can't get through. I don't have any of my account details, I don't even know the phone number of the sim, and I don't have the sim. Can't get through on their online chat, have sat on hold to their customer services for 45 mins + several times with no answer, and they don't respond to emails .

Maybe I can pretend to have been adversely affected by the hacking and get them to write off the charges...

[Cherie]

Even with the last 4 numbers, don't you need the number on the back and after that most cards need a password, so the most they can do is sell your details or am I being naive

[user104658]

Originally Posted by Toy Soldier

Meh, I hope they shut them down! I have a vodaphone account that I can't use (my handset is on contract with them, but I get no signal in my area so have another sim) and I owe them about 3 months because my direct debit was cancelled... which will be affecting my credit rating too... but I *can't pay them*. I can't get through. I don't have any of my account details, I don't even know the phone number of the sim, and I don't have the sim. Can't get through on their online chat, have sat on hold to their customer services for 45 mins + several times with no answer, and they don't respond to emails .

Maybe I can pretend to have been adversely affected by the hacking and get them to write off the charges...

I've just tried them again after this thread reminded me about it. Took ages to get through, finally got through...

"Hello can I take your mobile number or account number"

"I don't know either of them..."

"You don't know them?"

"No. I know I have an account that hasn't been paid for 3 months because the direct debit was cancelled, but I don't have the account details to sort out payment..."

"It is difficult for me to access your account without the account number..."

"OK... but... I don't know them. And I haven't been sent any letters or anything..."

"I'll put you on hold and see if there's anything I can do."

"OK"

.....................

Bitch hung up on me. RAGE. DIE VODAPHONE. I'm going to hack vodaphone and replace their website's main page with a huge and elaborate drawing of a penis.

You'd think they would have sent me a demand letter for payment or something??

[Northern Monkey]

Originally Posted by Toy Soldier

I've just tried them again after this thread reminded me about it. Took ages to get through, finally got through...

"Hello can I take your mobile number or account number"

"I don't know either of them..."

"You don't know them?"

"No. I know I have an account that hasn't been paid for 3 months because the direct debit was cancelled, but I don't have the account details to sort out payment..."

"It is difficult for me to access your account without the account number..."

"OK... but... I don't know them. And I haven't been sent any letters or anything..."

"I'll put you on hold and see if there's anything I can do."

"OK"

.....................

Bitch hung up on me. RAGE. DIE VODAPHONE. I'm going to hack vodaphone and replace their website's main page with a huge and elaborate drawing of a penis.

You'd think they would have sent me a demand letter for payment or something??

Feck em!I still owe a popular gym chain money from about ten years ago.Not heard anything.

[T*]

oh for ****s sake
GUESS WHICH NETWORK I'M WITH!!!

[DemolitionRed]

Originally Posted by Cherie

Even with the last 4 numbers, don't you need the number on the back and after that most cards need a password, so the most they can do is sell your details or am I being naive

In itself its of no use but it can be used to get more information. They have collected account details which means they have an email address. They can then do what they call 'phishing'. They email you with a letter that looks like its come from your bank, telling you there has been a security breach. They verify themselves by giving you your sort code and the last four digits of your card number. They then ask you to confirm who you are by filling in the final details they need to access your account.

[Johnnyuk123]

Originally Posted by DemolitionRed

In itself its of no use but it can be used to get more information. They have collected account details which means they have an email address. They can then do what they call 'phishing'. They email you with a letter that looks like its come from your bank, telling you there has been a security breach. They verify themselves by giving you your sort code and the last four digits of your card number. They then ask you to confirm who you are by filling in the final details they need to access your account.

No.

[JoshBB]

Originally Posted by Tom*

oh for ****s sake
GUESS WHICH NETWORK I'M WITH!!!

dw if anything goes wrong u can sue em

[michael21]

I think the hackers are the all blacks

[JoshBB]

Originally Posted by michael21

I think the hackers are the all blacks

I thought this said "I think the hackers are the blacks".. whew I am glad I re-read that before posting a 5000 word essay on racism lmao

[Cherie]

Originally Posted by DemolitionRed

In itself its of no use but it can be used to get more information. They have collected account details which means they have an email address. They can then do what they call 'phishing'. They email you with a letter that looks like its come from your bank, telling you there has been a security breach. They verify themselves by giving you your sort code and the last four digits of your card number. They then ask you to confirm who you are by filling in the final details they need to access your account.

Don't most people know though that their bank will never contact them by email I think like Nigerian scams, phishing emails for bank details or emails claiming you are due a tax rebate are well known

[Cherie]

Originally Posted by JoshBB

I thought this said "I think the hackers are the blacks".. whew I am glad I re-read that before posting a 5000 word essay on racism lmao

[Kyle]

I think the hackers are the blacks.




Now Josh won't be able to go out with his mates tomorrow cos he'll be too busy writing that 5000 word essay.

[DemolitionRed]

Originally Posted by Cherie

Don't most people know though that their bank will never contact them by email I think like Nigerian scams, phishing emails for bank details or emails claiming you are due a tax rebate are well known

Yes of course but if they get a 1% return?

[Cherie]

Originally Posted by DemolitionRed

Yes of course but if they get a 1% return?

New sophisticated scams are being developed all the time so I can understand people getting sucked in I suppose but not by the ones that have been around for years

[bots]

Originally Posted by Cherie

New sophisticated scams are being developed all the time so I can understand people getting sucked in I suppose

the danger with scams is that they try and get the information via a number of methods. They use email, website duplication, phone calls and snail mail. So everyone needs to be careful about giving out information to any source.

If visiting a bank, always use a known link, never one given in an email etc.