[Sticks]

Originally Posted by Shasown

Have you tried updating the drivers for your video card, adapter and soundcard?

I rang the Techguys at PC World as I have a service contract with them expecting to arrange for an engineer to come out.

He said I need to buy a Terra byte external hard drive and back al my data up and then get back to them about reinstalling the operating system, i.e the nuke option to see if it is a software issue, before exploring whether I have a hardware fault.

My sister does not believe I need one because although my system says I have a lot of data, a lot of it will just be programmes which can be reinstalled and he was only saying that as he wants the commission.

Anyway, the Techguy then walked me through uninstalling the graphics driver and rebooting so it re-installs the driver from a copy somewhere on the hard drive

I have not yet tried firefox since then as I am nervous. A friend has told me to uninstall Firefox and then reinstall it. I seem to be using my laptop more.

As a side issue I was supposed to be changing printers this weekend. When a church minister left in may, he passed me on his up to date printer he bought at the same PC World store when I was getting my desktop. I print the church newsletter so they pay for my ink. At the time when he gave it to me, I had just installed a fresh cartridge on my old printer and had one in reserve. The old cartridges are finally depleting and so I was about to change to this new printer before this BSOD started. That would mean uninstalling the driver and software for the old printer and installing the new one. With the problems I am getting I am figuring this is a bad idea. Is that right?