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Old 18-08-2013, 05:28 PM #1
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Smithy Smithy is offline
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Join Date: Jun 2009
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Smithy Smithy is offline
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Join Date: Jun 2009
Posts: 55,532


Default Overseas Shipping Help!!

I ordered a couple of tshirts from a store in the US and it said that they'd been shipped and delivery would take between one and three weeks and that was that, but I've just got this email

Quote:
Dear CHRISTOPHER SMITH

Re: Package ID Number: xxxxxxxxxx

You have recently placed an overseas order that was shipped with DHL Global Mail. In order to release your shipment from Customs we kindly ask you to pay the incurred import charges to HM Revenue & Customs.

Payments should be remitted to Customs Clearance Limited, the authorised clearance agent of DHL Global Mail US in the UK. Customs Clearance Limited is acting as approved and authorised agent to collect import taxes due on behalf of HM Revenue & Customs.

Once the charge has been paid, your order will be delivered to you via DHL UK within 2-3 working days.

Payment Request Number: xxxxx

Charges due
Customs Entry £ 8.00
Import Duty £ 0.00
Import VAT £ 5.86
Total £ 13.86

Please visit our website at www.cclpay.com in order to pay your charges online.

Alternatively you can call our customer service team on +44 (0)208 231 0900 and we will accept your payment over the phone.

Please be advised that payment should be made by Monday 2nd of September 2013 as your goods can only be held in our Customs Bonded area for 14 days, thereafter we have to either return to sender or pass for destruction.

In case you have any questions, please call our customer service team on +44 (0) 208 231 0900 or email enquiries@ccllhr.com

Opening hours are Monday to Friday 0900 - 1800

Yours sincerely,

Revenue Collections Team
Customs Clearance Limited
Unit 1, Metro Centre
St. Johns Road
Isleworth
Middlesex TW7 6NJ
Tel: 020 8231 0900
Fax: 020 8231 0901
email: enquiries@ccllhr.com
www.cclpay.com

CCL is the authorised customs clearance agent of DHL Global Mail US in the UK
there was nothing about this on the website I ordered it from, it looks legit enough but outlook said that the email had failed a fraud check

Is it legit or not?
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