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Old 27-09-2023, 08:42 PM #1
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Default You didn't give me fries

the customer is always right


Last edited by bots; 27-09-2023 at 08:43 PM.
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Old 27-09-2023, 08:50 PM #2
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How rude, whataburger would never
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Old 27-09-2023, 08:52 PM #3
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She isn't keeping her job.

But seriously that's a bizarre way to respond to a complaint, wtf is wrong with some people these days.
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Old 27-09-2023, 08:52 PM #4
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she actually shot at the car as it sped off and he didn't get his curly fries
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Old 27-09-2023, 08:54 PM #5
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I think I read earlier that there was a pregnant woman and child in the car. Absolutely mental. Just give them some fries and keep it moving.
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Old 27-09-2023, 10:27 PM #6
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did she wait 5 seconds?
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Old 27-09-2023, 10:43 PM #7
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Quote:
Originally Posted by Mystic Mock View Post
She isn't keeping her job.

But seriously that's a bizarre way to respond to a complaint, wtf is wrong with some people these days.
You’ve got to be careful when responding to certain complaints though. Sometimes people will take one comment that got said or one thing (‘we’re out of stock for this particular item but I can give you x-alternative’ can become ‘this person refused to give me x’) and take it out of context deliberately, to stir up conflict and get that particular person moved on. I would’ve just given her the fries and kept it pushing but sometimes people can be snaky. And the general public in the States be wild on another level.
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Old 28-09-2023, 12:57 AM #8
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Quote:
Originally Posted by Redway View Post
You’ve got to be careful when responding to certain complaints though. Sometimes people will take one comment that got said or one thing (‘we’re out of stock for this particular item but I can give you x-alternative’ can become ‘this person refused to give me x’) and take it out of context deliberately, to stir up conflict and get that particular person moved on. I would’ve just given her the fries and kept it pushing but sometimes people can be snaky. And the general public in the States be wild on another level.
Good point.

I remember a case last year I think it was, where a customer killed a Subway worker because they gave the customer the wrong item.

That was absolutely bonkers, and to clarify it was in America.
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Old 28-09-2023, 01:09 AM #9
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Quote:
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Good point.

I remember a case last year I think it was, where a customer killed a Subway worker because they gave the customer the wrong item.

That was absolutely bonkers, and to clarify it was in America.
That’s the general American public at their worst for you. And between here and there people can turn around, point the finger and say literally anything.
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Old 28-09-2023, 05:56 AM #10
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Americans
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Old 28-09-2023, 09:24 AM #11
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The only thing I ever fired at customers was a pithy remark or some obvious disdain. That was usually enough. America is still the wild wild west.
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Old 28-09-2023, 09:26 AM #12
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I would add though: the customer is unequivocally NOT always right.
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Old 28-09-2023, 10:53 AM #13
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The customer started chucking the food at the window...why?

pulling a gun though
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