[Vicky.]

My gran was in a private carehome and was paying £500 per week. For this amount they refused to do her washing (my dad had to take it home when he visited, which was usually every 2 days) and she once went 4 days without a lightbulb in her room despite telling the staff.. when my dad was ill so missed a visit. They also used to consistently ring a bell for meals despite her being deaf, and we found out eventually that she was missing meals because she didnt know it was dinner time, when we complained nothing changed, they still did the same thing.

Along with this, she tried to escape one day (only got into the garden..and it was the staffs fault for leaving the doors open) and they wanted to move her to the 'top floor' because of this as they deemed her a troublemaker. The top floor was where the violent residents were put, she would have been injured or even dead within a day.

She died whilst we were sorting a different place out for her, but to think her last few months were like that is just disgusting.

(before anyone starts, she was originally living with my dad when she got dementia but it got too much with him and my mum working and my brother still being at school. The house was nearly burnt down numerous times along with other problems..so no she wasn't just dumped in a care home...)