[user104658]

Meh, I hope they shut them down! I have a vodaphone account that I can't use (my handset is on contract with them, but I get no signal in my area so have another sim) and I owe them about 3 months because my direct debit was cancelled... which will be affecting my credit rating too... but I *can't pay them*. I can't get through. I don't have any of my account details, I don't even know the phone number of the sim, and I don't have the sim. Can't get through on their online chat, have sat on hold to their customer services for 45 mins + several times with no answer, and they don't respond to emails .

Maybe I can pretend to have been adversely affected by the hacking and get them to write off the charges...