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Old 21-08-2023, 12:19 PM #26
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It will be in marketing text books soon under the chapter "knowing your customers and how not to fck them all off"
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Old 21-08-2023, 12:25 PM #27
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Originally Posted by LeatherTrumpet View Post
It will be in marketing text books soon under the chapter "knowing your customers and how not to fck them all off"


I mean Gerard Ratner should be the stand out case study for any company out there, do not diss your customers
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Old 21-08-2023, 12:27 PM #28
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I mean Gerard Ratner should be the stand out case study for any company out there, do not diss your customers
i was just going to say Ratner
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Old 21-08-2023, 12:31 PM #29
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I had to google Ratner, never heard of that story
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Old 21-08-2023, 12:43 PM #30
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Ratner is the Gold Standard but Bud Lite is this generation's version
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Old 21-08-2023, 12:53 PM #31
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Originally Posted by Soldier Boy View Post
Bots has this right way back at the beginning of the thread; it wasn't so much the advertising used, it was the clear statement from the company high-ups of intent.

I.e. They said "We don't really like our existing customer base and want to try to move into a different space". Inevitably, if you tell a customer base they're not your target any more, some of those people are going to say "OK fine bye".

The problem though is that the new market they wanted to target isn't interested. No amount ifbtargetr d advertising is going to make them like the product; they dont want to drink these light mainstream beers. It's the wrong market entirely.

So the net result is a bigger loss of customers than gain of new customers.

Taking all the motion out of it, it was just a really terrible business decision.


Is that really what happened, though?

Beer sales are stumbling, so it appears they just tried to appeal to new customers. It was one post by a trans woman, that's the full extent of telling existing customers that they're all trash.

Now admittedly, i didn't follow the story to the full extent, so if there is an actual quote by the ceo explicitly saying that the customers are trash, then I'll retract this opinion, but otherwise, I think the folks who hate cancel culture, love trying to cancel anything and everything that's even remotely subversive, all under the guise of being oppressed.
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Old 21-08-2023, 03:16 PM #32
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Default Bud lite etc song

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