[user104658]

Originally Posted by Cherie

At what point in the year do you go back into credit, I would say for us it is normally April/May, we are never in credit in March, I ask because our energy company Octopus put up our DD by about 90% ...went from 147 to 290, their explanation is that we should have had a weeks credit in March and we were 132.00 in debit.... so on top of the price rise they were adding 16.00 a month to pay back the debt.... none of that made any sense as I wouldnt expect to be in credit coming out of the winter period, so I paid off the 132.00 and adjusted down our DD so it reflects a 54% increase rather than the madness above

so when does your DD go into credit

Usually around June, but we're actually currently in credit because (in fear that they were massively underestimating our bills) I didn't submit a meter reading between about October and February... ... then when I actually checked, they had only very slightly underestimated on gas, and they had MASSIVELY over-estimated on electricity (their estimated reading was 21500, meter was actually at 18700). Should just have let them continue to overestimate then put in a reading next December, would have got most of next year's leccy at 2021 rates . Though that may be considered some sort of fraud idk.

As for the above though, remember when they're adjusting your DD they're factoring in the whole of the next 12 months. There's going to be another increase in October. The overall is something like a 90% rise, not 54%.