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Old 29-08-2024, 08:07 PM #1
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No she's always been absolutely lovely. I was confused and shocked. He said I'd upset a customer and told me to leave and not come back. The others.were confused as well as she gave me the money discreetly so they didn't know what on earth was going on. I did try to speak but he just walked away so I left.
The landlord told you that you had upset a customer but would not hear your side. This is even more confusing and I think you've got every right to be angry.

As Annie has said, try going to the pub franchise as I would imagine this is not how they would like their pubs to be run.

You say she gave you the money discreetly. So whats the time line? How long after giving you the money did she complain to the bar staff. Thats another thing, did she complain to the bar staff or directly to the manager.
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Old 29-08-2024, 08:10 PM #2
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The landlord told you that you had upset a customer but would not hear your side. This is even more confusing and I think you've got every right to be angry.

As Annie has said, try going to the pub franchise as I would imagine this is not how they would like their pubs to be run.

You say she gave you the money discreetly. So whats the time line? How long after giving you the money did she complain to the bar staff. Thats another thing, did she complain to the bar staff or directly to the manager.
An hour after giving me the money. She complained to the bar staff. They told the manager.
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Old 29-08-2024, 08:12 PM #3
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An hour after giving me the money. She complained to the bar staff. They told the manager.
She told the bar staff and they escalated it to the manager. She must have spun quite a story.

Can you think of any motivation she may have had to do this?
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Old 29-08-2024, 08:17 PM #4
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She told the bar staff and they escalated it to the manager. She must have spun quite a story.

Can you think of any motivation she may have had to do this?
No I'm totally bewildered by the whole thing still. She actually cried!
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Old 29-08-2024, 08:13 PM #5
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…(…I guess…)…because the pub manager/staff didn’t ask for your story of the event, Kate…and just barred you on what the lady had said and didn’t allow you a voice…?…it could be seen as being a discriminatory action and that’s why the CAB person felt you may have a legal case…?….but I still feel that possibly having a case and going ahead with that case is something for you to consider carefully and decide…

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Old 29-08-2024, 08:17 PM #6
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…(…I guess…)…because the pub manager/staff didn’t ask for your story of the event, Kate…and just barred you on what the lady had said and didn’t allow you a voice…?…it could be seen as being a discriminatory action and that’s why the CAB person felt you may have a legal case…?….but I still feel that possibly having a case and going ahead with that case is something for you to consider carefully and decide…
Agree with this. Kate, there is no case here. You've been treated unfairly but you cannot prove it was discriminatory.
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Old 29-08-2024, 08:19 PM #7
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Agree with this. Kate, there is no case here. You've been treated unfairly but you cannot prove it was discriminatory.
No, I don't think it was discriminatory. I am reluctant to take it further really. I just hate injustice and liars. They were swayed by her crying.
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Old 29-08-2024, 08:21 PM #8
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No, I don't think it was discriminatory. I am reluctant to take it further really. I just hate injustice and liars. They were swayed by her crying.
The fact she was crying for such a small issue may hint to some mental health issues. Has there been any hint of this over the years. Actually, how long have you known her and how do you know her?
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Old 29-08-2024, 08:24 PM #9
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The fact she was crying for such a small issue may hint to some mental health issues. Has there been any hint of this over the years. Actually, how long have you known her and how do you know her?
I've known her over a year. I used to sit with her at bingo, I found her really pleasant, and a nice lady. When I stopped going a few of us included.her started going to the pub. I'm done with her now though. It's unforgivable.
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Old 29-08-2024, 08:28 PM #10
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I've known her over a year. I used to sit with her at bingo, I found her really pleasant, and a nice lady. When I stopped going a few of us included.her started going to the pub. I'm done with her now though. It's unforgivable.
SHe sounds quite manipulative.

Back to the incident, correct me if wrong. You gave her the money and a hour later she was telling the bar staff. Did anything happen between those two events? What do you believe she told the bar staff?
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Old 29-08-2024, 08:23 PM #11
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No, I don't think it was discriminatory. I am reluctant to take it further really. I just hate injustice and liars. They were swayed by her crying.
…well, if it’s any consolation…(…and I know that it isn’t right at this moment…)…she’s lost a group of friends and if anything similar were to ever happen again within another group…?…it would be doubtful that they would be swayed again…
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