Quote:
Originally Posted by Kate!
No she's always been absolutely lovely. I was confused and shocked. He said I'd upset a customer and told me to leave and not come back. The others.were confused as well as she gave me the money discreetly so they didn't know what on earth was going on. I did try to speak but he just walked away so I left.
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The landlord told you that you had upset a customer but would not hear your side. This is even more confusing and I think you've got every right to be angry.
As Annie has said, try going to the pub franchise as I would imagine this is not how they would like their pubs to be run.
You say she gave you the money discreetly. So whats the time line? How long after giving you the money did she complain to the bar staff. Thats another thing, did she complain to the bar staff or directly to the manager.