[Glenn.]

Originally Posted by ivy balls

Assuming it's because they dragged him by his feet and hands (there's CCTV) screenshot of this....up to his room and stood outside so he couldn't leave.

The head receptionist rings 911 saying they're worried about his welfare and him being in a room with a balcony......6 minutes later he's dead.

They should have called an ambulance in the lobby and police....waited/restrained him if aggressive until they arrived.

Mistakes happen, but to escort someone to their room like that and prevent them leaving could also constitute kidnapping.

Where's the common sense

So an ambulance was called then. And it seems he was put in his room because he was making a scene.