[Maru]

Originally Posted by Ammi

…I didn’t realise that it wasn’t a policy already for the most part…but is there any flexibility in that…as in if a child needed to use a restroom, would they be allowed without the parent purchasing…?…

Starbucks (the company) hates any kind of controversy, so basically the customer could do a lot without "getting in trouble". All you have to do is complain and they will remake a drink, etc. The staff are trained to tolerate and accept a lot by SOP.

The staff don't monitor the bathrooms that much as they're too busy and would get in trouble for wandering off like this. But, if they get a complaint from a customer or notice someone is just loitering for hours and keeping in the bathroom, I think that would be very different than a child coming in. Most places with a posted sign aren't going to have that problem if it is a child or someone who is disabled. I wouldn't be surprised if some locations got a key though. A lot of convenience stores in really bad areas or prone to theft do this.