[Maru]

Originally Posted by Gusto Brunt

Ah, is that what it is. Thought they were Chinese sellers. So hard to return to China. Buy why so eager to give a full refund when I never asked for one.

This happens on Amazon US also with Chinese sellers. But... this practice occurs widely in retail as well, just behind the scenes. When consumer goods are taken as a return, if it can't go back immediately out to the floor as open box (the item has some issue or too incomplete), then it is put on a pallet where Receiving has to sift through and mark returns for a trip to the DC (distribution center). In the system, they check if it's RMA (RTM/return to manufacturer), goes back to the DC to live on a pallet (for auction possibly) or goes into the trash. The bigger shops have a trash compactor for this purpose. Those items don't end up on a pallet, they go straight to the local landfill. More returns go straight into the trash than people realize especially electronic items because they're non-repairable. Other reasons might be items that have been worn by people, such as Earbuds/bluetooth earpieces etc, can't be resold so they are often simply trashed.