[rapunza1977]

Originally Posted by Shasown

Never go through the options menus pressing buttons to stream your call. If the option is available always go for "none of the previous options", puts you through to the next available whats laughingly known as a customer service operator, who will deal with you (hopefully).

You could if the exchange allows not pick an option and pretend you havent got a touchtone phone same result.

i just hit the # key until i get put through
no patience