[BB_Eye]

Originally Posted by Vicky.

It wouldnt bother me being on a bus full of Asians at all.

But at the same time, I doubt I would say anything to her. Was probably just meant as a joke or something, it doesn't sound intentionally racist.

I'm surprised staff at the CAB even get training from my experiences there. The one here is rubbish and noone knows what the hell they are talking about and are very very rude and patronising

Ouch, really? Well each branch of the CAB is independently run so I figured each one would be different, but that's quite a shock. The training period at East Durham CAB (Peterlee) lasts about four months. They're quite thorough with it and it's just as well as some of them, the debt advisors especially, have a difficult job on their hands.

Yeah, it was really just a throwaway comment I suppose, but I have a bad habit of ruminating over throwaway comments.

[Vicky.]

Originally Posted by BB_Eye

Ouch, really? Well each branch of the CAB is independently run so I figured each one would be different, but that's quite a shock. The training period at East Durham CAB (Peterlee) lasts about four months. They're quite thorough with it and it's just as well as some of them, the debt advisors especially, have a difficult job on their hands.

Peterlee isnt actualy too far away from mine. Mines on chester le street front st.

I never knew it was just volunteers there though, I figured it was a paid job. Which may explain why the staff at mine seem so half arsed about everything :S

I went about council tax debt, that was not mine, I had paid my half when I split up with a previous partner, but because they could not find him to charge him, they charged me AGAIN. I was told by the CAB that it was my fault for not paying the full lot at the time (which I did...my share, but it was split and the council agreed to that when I payed it)...when I pointed out that I paid what I owed straight away, the person I was speaking to then told me how 'stupid' I was for not getting written agreement with the council over this (I was 18 at the time of paying the bill...so I didnt exactly know that the council would lie to me ) and that since I was the one at fault, they couldnt help me. Then 'Sorry we are busy right now, if you wish to talk about this further, make another appointment'

Never again. I nearly hit him.

[BB_Eye]

Originally Posted by Vicky.

Peterlee isnt actualy too far away from mine. Mines on chester le street front st.

I never knew it was just volunteers there though, I figured it was a paid job. Which may explain why the staff at mine seem so half arsed about everything :S

I went about council tax debt, that was not mine, I had paid my half when I split up with a previous partner, but because they could not find him to charge him, they charged me AGAIN. I was told by the CAB that it was my fault for not paying the full lot at the time (which I did...my share, but it was split and the council agreed to that when I payed it)...when I pointed out that I paid what I owed straight away, the person I was speaking to then told me how 'stupid' I was for not getting written agreement with the council over this (I was 18 at the time of paying the bill...so I didnt exactly know that the council would lie to me ) and that since I was the one at fault, they couldnt help me. Then 'Sorry we are busy right now, if you wish to talk about this further, make another appointment'

Never again. I nearly hit him.

That's really really bad practice and goes against the CAB's principles. They are meant to be completely impartial and non-judgemental, while remaining on the side of the client. Why not try another Durham branch? As I said, each of them are independent and run on their own terms. They will be happy to help out as long as you live within the same local authority.

[Vicky.]

Originally Posted by BB_Eye

That's really really bad practice and goes against the CAB's principles. They are meant to be completely impartial and non-judgemental, while remaining on the side of the client. Why not try another Durham branch? As I said, each of them are independent and run on their own terms. They will be happy to help out as long as you live within the same local authority.

Yeah maybe.

If I have any other problems I will. With this one, I have just payed the money back. Or rather AM paying. 5 years later...its just so stupid. I even found an address for my ex, but the council wont follow it up...obviously because I'm the mug who is paying it when its not my debt and they dont want to create more work for themselves