[Kizzy]

One thing I have noticed that will become the norm after closing the manned ticket offices and you're reliant on the machines is they don't don't have the full range of tickets available. My daughter got charged a cheap fare to go to uni in Lancaster and back in a day in person, then when she tried to find that fare online or at the machine again it wasn't there.

[arista]

Originally Posted by Kizzy

One thing I have noticed that will become the norm after closing the manned ticket offices and you're reliant on the machines is they don't don't have the full range of tickets available. My daughter got charged a cheap fare to go to uni in Lancaster and back in a day in person, then when she tried to find that fare online or at the machine again it wasn't there.

Yes Improvements
are needed.

Many will be soon buying fares on smartphones

Its Changing
but needs to be watched and Corrected