[LukeB]

Customer abuse comes with the job really as it happens to every worker but I don't think a nice customer has to suffer with a assistant that acts really cold and miserable.

[Amy Jade]

Originally Posted by LukeB

Customer abuse comes with the job really as it happens to every worker but I don't think a nice customer has to suffer with a assistant that acts really cold and miserable.

Customer abuse should not be part of working with the public at all, I actually find that quite insulting - Do I deserve to be called a 'stupid ****' for asking a person who looks younger than 21 for ID?

Do I deserve to be told 'wait til you finish work' by a 40 odd year old man because he forgot to click the button for cash back?

[Marsh.]

Originally Posted by Amy Jade

Customer abuse should not be part of working with the public at all, I actually find that quite insulting - Do I deserve to be called a 'stupid ****' for asking a person who looks younger than 21 for ID?

Do I deserve to be told 'wait til you finish work' by a 40 odd year old man because he forgot to click the button for cash back?

Omg the number of slanging matches the woman I work with has with customers it's actually like watching Eastenders. She gives them loads of abuse back.

[Amy Jade]

Originally Posted by Marsh.

Omg the number of slanging matches the woman I work with has with customers it's actually like watching Eastenders. She gives them loads of abuse back.

I work with a lady like that, she's in her 60's and she only works about 3 hours a day on the fast checkouts but I cackle working with her she, she's so nice and happy but if people give her **** she deletes their shopping and tells them to move to another till because she won't serve them

[Cal.]

Originally Posted by Marsh.

Omg the number of slanging matches the woman I work with has with customers it's actually like watching Eastenders. She gives them loads of abuse back.

me

[LukeB]

Originally Posted by Amy Jade

Customer abuse should not be part of working with the public at all, I actually find that quite insulting - Do I deserve to be called a 'stupid ****' for asking a person who looks younger than 21 for ID?

Do I deserve to be told 'wait til you finish work' by a 40 odd year old man because he forgot to click the button for cash back?

I didn't say people deserve it because no one because it does annoy me as well when customers are rude towards an assistant over nothing/or nothing and of course it shouldn't be with the job I actually wish people were nicer when going in a shop but unfortunately it does come with the job which is out of peoples control. It happens to every assistant everyday, I was accused of being a racist because I wouldn't serve them because they pushed in and told them where the line is in a professional manner