[Northern Monkey]

Not much needs to be said.The picture speaks for itself tbh.

[Denver]

Nobody answered my Question?

What if all cashiers refuse to do so?

[Cherie]

Originally Posted by Lostie!

Treating customers with respect and telling them they're right when they're wrong aren't the same thing. You don't have a special right to go into a store and treat the workers like pieces of dog **** just because you're "the customer". Plenty of other customers manage to be perfectly nice, it's not that difficult.

Respect goes both ways. What about the customers who have a habit of tampering with stock because they think they for some reason have a right to open things without buying them or who leave litter in the aisles (and hidden behind stock in some cases)? They're "right" just because they happened to set foot in the store?

I treat every single customer I meet with respect upon meeting them but, like every person on the planet, I have a limit for how much arseholery I can take. I won't flat out turn round and tell them I think they're an arsehole but I also won't fluff up their ego and treat them like they're absolutely justified in being an arsehole when they're not.

And frankly, if I saw some dickhead like the guy in this story trying to take a picture of me to get some attention on Twitter, I'd happily lose my job for the chance to let them know what pond life they were.

You have moved the goalposts there, I am talking about serving customers, if they are rude or demanding as long as they are not verbally or physically abusive, the job of the customer service assistant it to remain calm, polite and unflustered, that is what they are paid to do, not to be equally rude back just because they are annoyed about it, they are being paid to do a job not to have a jolly lovely time and that includes dealing with difficult customers. The problem seems to be firms today take staff on and offer little or no training in how to handle difficult situations.

[Brillopad]

Originally Posted by Adam.

Nobody answered my Question?

What if all cashiers refuse to do so?

Then they should all have to do so. No exceptions.

[Cherie]

Originally Posted by Dezzy

When did I say that? It's in my experiences that customers of older generations tend to cause more trouble and I know a lot of people that would say the same. I've never said that younger people can't be arseholes, I've just said that I experience abuse and trouble from older generations more often. You've just made a lot of assumptions and you're trying to force them down my throat.

I made a post detailing my experiences and, out of nowhere and based on nothing, you essentially told me that I'm bad at my job and I must be offending people to receive the abuse I have gotten when you know absolutely nothing about me or my work. I could have easily said the same to you in response but I'm not gonna cast aspersions on you and your job because I don't know anything about your situation and making such accusations is below me.

'Constructive' criticism is only helpful if you actually know what you are talking about, You weren't giving me advice you were having a pop at me and you thought you were being subtle about it but you aren't.

and I responded that your experience seems to be a bit odd, how is that having a pop at you? you made the opening post I didn't dream up that you said it, and as for not knowing how you do your job, you do a job on here so I can make assumptions on how you might be in a rl scenario.

[Cherie]

and to the people who say just use another till, Aldi's model is run on having as few tills open as possible so if everyone with alcohol moves to the other till that is open it will make for a bit of a long wait.

[DemolitionRed]

Personally, I think the people applying for these jobs should be told that they may have to sell alcohol. I don't though, think we should be making this thread just another dig at Muslims because it gets tedious.

[LeatherTrumpet]

Originally Posted by DemolitionRed

Personally, I think the people applying for these jobs should be told that they may have to sell alcohol. I don't though, think we should be making this thread just another dig at Muslims because it gets tedious.

who is?

the poor boy has been brainwashed by his parents but the anger in the thread is at Aldi for allowing this

[Northern Monkey]

Originally Posted by LeatherTrumpet

who is?

the poor boy has been brainwashed by his parents but the anger in the thread is at Aldi for allowing this

The question is not
'will Aldi allow it?'
it is
'will Allah allow it?'

[LeatherTrumpet]

do we even know if this is about the lads age and has nowt to do with his religion anyroad?

[Cherie]

Originally Posted by DemolitionRed

Personally, I think the people applying for these jobs should be told that they may have to sell alcohol. I don't though, think we should be making this thread just another dig at Muslims because it gets tedious.

I would have the same issue with anyone creating an problem like this, for a start he is happy to take the job and the pay, but he wants to cherry pick, he should be put on the shop floor or in the warehouse, as his refusal to serve alcohol will impact on his colleagues on the tills and the customers. It's not particularly fair especially in Aldi where there 3 tills open is unusual.

[Jack_]

I've never worked in retail and even I know the customer isn't always right

screaming @ at the idea that they are tbqh. Have you seen the kind of **** people have to put up with?

[Cherie]

Originally Posted by Jack_

I've never worked in retail and even I know the customer isn't always right

screaming @ at the idea that they are tbqh. Have you seen the kind of **** people have to put up with?

keep screaming

[Cherie]

Imagine the scene in the days before Christmas, this guy will be sat twiddling his thumbs while his colleagues are over run

[Jack_]

Originally Posted by Cherie

keep screaming

[LeatherTrumpet]

Originally Posted by Jack_

I've never worked in retail and even I know the customer isn't always right

screaming @ at the idea that they are tbqh. Have you seen the kind of **** people have to put up with?

yes but we all know that

the trick is to always make them think they are, in order to get the business

in a competitive market you cant decide to lose sales because someone is a twat. you use sales techniques and charm to make them always feel in control, whilst at the same time picking their pocket for da cash money

"the customer is always right" is a sales technique in its self

[Tom4784]

Originally Posted by Cherie

You have moved the goalposts there, I am talking about serving customers, if they are rude or demanding as long as they are not verbally or physically abusive, the job of the customer service assistant it to remain calm, polite and unflustered, that is what they are paid to do, not to be equally rude back just because they are annoyed about it, they are being paid to do a job not to have a jolly lovely time and that includes dealing with difficult customers. The problem seems to be firms today take staff on and offer little or no training in how to handle difficult situations.

I honestly think you might be fibbing about working in customer service or retail or whatever you said you did just to try and make your point seem more valid.

Nobody who works in those jobs believes that the customer is right because they never are, nobody in those jobs would make the assumption that an abusive customer abusing the staff is the staff's fault or that the staff provoked it by being rude in return. Most retail workers have to smile and nod when dealing with awful people or it's our necks, we are all aware of the fact that we'll be sacked if we're rude so you won't get many workers if any who are unless they are on their way out anyway.

Originally Posted by Cherie

and I responded that your experience seems to be a bit odd, how is that having a pop at you? you made the opening post I didn't dream up that you said it, and as for not knowing how you do your job, you do a job on here so I can make assumptions on how you might be in a rl scenario.

You didn't just stop at saying it was 'odd' though, you then proceeded to cast aspersions on me and make baseless assumptions which you've done again here. You know nothing about me, Cherie. You never will. Everything you think you know about me is filtered through this one sided dislike you have of me so don't insult me and then pretend it's advice because you aren't subtle enough to pull off that kind of shade.

[Shaun]

Originally Posted by Cherie

and to the people who say just use another till, Aldi's model is run on having as few tills open as possible so if everyone with alcohol moves to the other till that is open it will make for a bit of a long wait.

How awful. What a terrible plight.

[Tom4784]

Originally Posted by Shaun

How awful. What a terrible plight.

Muslims!

[LeatherTrumpet]

Originally Posted by Shaun

How awful. What a terrible plight.

says someone who does not have to buy groceries..

[Cherie]

Originally Posted by Dezzy

I honestly think you might be fibbing about working in customer service or retail or whatever you said you did just to try and make your point seem more valid.

Nobody who works in those jobs believes that the customer is right because they never are, nobody in those jobs would make the assumption that an abusive customer abusing the staff is the staff's fault or that the staff provoked it by being rude in return. Most retail workers have to smile and nod when dealing with awful people or it's our necks, we are all aware of the fact that we'll be sacked if we're rude so you won't get many workers if any who are unless they are on their way out anyway.



You didn't just stop at saying it was 'odd' though, you then proceeded to cast aspersions on me and make baseless assumptions which you've done again here. You know nothing about me, Cherie. You never will. Everything you think you know about me is filtered through this one sided dislike you have of me so don't insult me and then pretend it's advice because you aren't subtle enough to pull off that kind of shade.

No not fibbing who is casting aspersions now?

Sent from my SM-A310F using Tapatalk

[Tom4784]

Originally Posted by LeatherTrumpet

says someone who does not have to buy groceries..

Don't be jealous that he knows how to use the internet and get it delivered.

[Cherie]

Originally Posted by LeatherTrumpet

says someone who does not have to buy groceries..

I love how this has turned into perceived muslim bashing when most of the responders have agreed its ridiculous, never waste an opportunity to shout racist lol

Sent from my SM-A310F using Tapatalk

[LeatherTrumpet]

Originally Posted by Dezzy

Don't be jealous that he knows how to use the internet and get it delivered.

they dont deliver

and if i cant feel veg

i aint buying it

fact

[Cherie]

Originally Posted by LeatherTrumpet

they dont deliver

and if i cant feel veg

i aint buying it

fact

oh poor Dezzy imagine not knowing Aldi don't deliver.