[Marsh.]

I thought it was renewed.

[daniel-lewis-1985]

Originally Posted by Mac Hiavellian

90210's finished too? Jesus Christ I feel for you

Just the season

[Niamh.]

Yes, I would be really angry if I paid for that service and they didn't follow through on it. I hope they'll be refunding you Daniel

[daniel-lewis-1985]

Originally Posted by Niamh.

Yes, I would be really angry if I paid for that service and they didn't follow through on it. I hope they'll be refunding you Daniel

Ahh thanks lol

Have to wait till Monday i guess.

[joeysteele]

Royal Mail are the ones who annoy me, I have to say mostly it is CDs I order and companies get them to me in the time they state.

Royal Mail however, have on 2 occasions now failed to deliver a special delivery package for me to home,considering the price of them and that they should be delivered in a specific time frame too the next day,it is really annoying that they didn't arrive on the day specified.

Yes,I would be angry if I was told something was coming,( which I had paid for), say on a Saturday and I waited and waited but it didn't. Actually I would be furious.

[daniel-lewis-1985]

Originally Posted by joeysteele

Royal Mail are the ones who annoy me, I have to say mostly it is CDs I order and companies get them to me in the time they state.

Royal Mail however, have on 2 occasions now failed to deliver a special delivery package for me to home,considering the price of them and that they should be delivered in a specific time frame too the next day,it is really annoying that they didn't arrive on the day specified.

Yes,I would be angry if I was told something was coming,( which I had paid for), say on a Saturday and I waited and waited but it didn't. Actually I would be furious.

Yeah some people on here think im being unreasonable which is crazy.

Did you get refunded?

[Marc]

I once ordered food (takeaway) and it took ages to come to me to the point I had to ring them up two times. I was fuming but I can't complain properly because I feel awkward. Last night me and my mates ordered a curry for the footy and it took almost 2 hours. /sob

And then my online food shops hardly ever come on time, despite paying maybe around Ł5/6 for my 'time slot'

[joeysteele]

Originally Posted by daniel-lewis-1985

Yeah some people on here think im being unreasonable which is crazy.

Did you get refunded?

Eventually, after they did a so called investigation, it took 21 days after they agreed to refund to get the funds back though, I am still waiting to hear the outcome of the 2nd one that didn't get there in time,you have to wait until they say they are satisfied it went wrong,it really made me angry.

[Pyramid*]

Originally Posted by Marc

I once ordered food (takeaway) and it took ages to come to me to the point I had to ring them up two times. I was fuming but I can't complain properly because I feel awkward. Last night me and my mates ordered a curry for the footy and it took almost 2 hours. /sob

And then my online food shops hardly ever come on time, despite paying maybe around Ł5/6 for my 'time slot'

You realise this is not about food?

I thought we'd established that quite some time ago

[Marc]

Delivery is delivery and money is money.

I'd be pee'd off either way.

[Pyramid*]

Originally Posted by Marc

Delivery is delivery and money is money.

I'd be pee'd off either way.

Not quite the same premise as what Daniel is speaking of...... as you will have seen from his earlier replies to me.......... takeaways round here don't ask for money up front before delivery.

If it doesn't arrive: you don't pay. So it's not the same at all.

[daniel-lewis-1985]

Originally Posted by Pyramid*

Not quite the same premise as what Daniel is speaking of...... as you will have seen from his earlier replies to me.......... takeaways round here don't ask for money up front before delivery.

If it doesn't arrive: you don't pay. So it's not the same at all.

Looking for another argument i see

[Pyramid*]

Originally Posted by daniel-lewis-1985

Looking for another argument i see

Not at all. If you note: I was in fact clarifying your very own stance that you made in reply to me earlier in the thread.

Have you changed your mind then?

[daniel-lewis-1985]

Originally Posted by Pyramid*

Not at all. If you note: I was in fact clarifying your very own stance that you made in reply to me earlier in the thread.

Have you changed your mind then?

Sure.

[Pyramid*]

Originally Posted by daniel-lewis-1985

Sure.

Yes, I'm quite sure.

Did you receive a reply to your email?

[daniel-lewis-1985]

Originally Posted by Pyramid*

Yes, I'm quite sure.

Did you receive a reply to your email?

Its Sunday so no.

[Pyramid*]

Originally Posted by daniel-lewis-1985

Its Sunday so no.

And?

Have you been on the Royal Mail Website: there is an interactive assistant just waiting for you right now... here name is Sarah.



http://www.royalmail.com/customer-service/contact-us


How can we help?

Contact us to find the answer




Ask Sarah, your online assistant

Having trouble finding answers? Ask Sarah a question below and your answer will appear in a new window.
Ask a question

[Pyramid*]

You should also be able to track your item

Please enter your 13 character reference
e.g. AA000100019GB



How to find your reference number

[Kizzy]

Brilliant! well pyra I don't think you could be more helpful...Unless you were to pick the package up and drop it at dans...

[daniel-lewis-1985]

Originally Posted by Pyramid*

You should also be able to track your item

Please enter your 13 character reference
e.g. AA000100019GB



How to find your reference number

I am aware of all of this.

I'm 26 years old, i know how to contact a company having worked in call centres previously i also know they will say anything to fob you off including sending out generic emails saying "thanks for contacting customer support we will deal with your enquiry and a member of our team will get back to you as soon as possible" then you never hear off them again.

Stop with the advice i have tried every angle and nothing works, tracking says its been shipped and thats it.

Im not wasting a penny on calling some call centre when its their mistake and they should reply via email.

Sarah is a dog!

[Pyramid*]

Originally Posted by daniel-lewis-1985

I am aware of all of this.

I'm 26 years old, i know how to contact a company having worked in call centres previously i also know they will say anything to fob you off including sending out generic emails saying "thanks for contacting customer support we will deal with your enquiry and a member of our team will get back to you as soon as possible" then you never hear off them again.

Stop with the advice i have tried every angle and nothing works, tracking says its been shipped and thats it.

Im not wasting a penny on calling some call centre when its their mistake and they should reply via email.

Sarah is a dog!

Deary me Dan. No need for all that. Just trying to be helpful. Sarah doesn't need to you to call her at a call centre: it's online.

[daniel-lewis-1985]

Originally Posted by Pyramid*

Deary me Dan. No need for all that. Just trying to be helpful. Sarah doesn't need to you to call her at a call centre: it's online.

Sure you were.

Because thats exactly what you do on this forum, help people, give genuine advice, not cause petty arguments and defo not troll as this thread proves.

You are without a doubt one of the most respected members on this forum due to your amazing ability to go out of your way to find answers to peoples problems, Your opinions are and posts are the most important ones on the whole website and you just generally brighten up everyones day with your positive energy.

I take everything back i ever said to you.

I love you with my penis.

[Pyramid*]

Originally Posted by daniel-lewis-1985

Sure you were.

Because thats exactly what you do on this forum, help people, give genuine advice, not cause petty arguments and defo not troll as this thread proves.

You are without a doubt one of the most respected members on this forum due to your amazing ability to go out of your way to find answers to peoples problems, Your opinions are and posts are the most important ones on the whole website and you just generally brighten up everyones day with your positive energy.

I take everything back i ever said to you.

I love you with my penis.

TBF, I didn't see your issue as a problem - merely an inconvenience which riled you somewhat. I still think you should try the online 'ask Sarah' help - it just might be able to start the ball rolling into your enquiry - rather than an email that will initially have generated an automated response, that you may wait days for a reply to.

[daniel-lewis-1985]

Originally Posted by Pyramid*

TBF, I didn't see your issue as a problem - merely an inconvenience which riled you somewhat. I still think you should try the online 'ask Sarah' help - it just might be able to start the ball rolling into your enquiry - rather than an email that will initially have generated an automated response, that you may wait days for a reply to.

Well you saw wrong.

[Pyramid*]

Originally Posted by daniel-lewis-1985

Well you saw wrong.

Why is it a problem?