[Amy Jade]

Originally Posted by reece(:

It pisses me off cos it's so easy to paint on a smile

I find it hard to smile after just being insulted by people as would most.

[Marsh.]

Although, I do hate at our local shop the young girl who works there on a weekend practically throws your change at you. Every time without fail some coins roll onto the floor.

[LukeB]

Originally Posted by Marsh.

Although, I do hate at our local shop the young girl who works there on a weekend practically throws your change at you. Every time without fail some coins roll onto the floor.

Complain about her imo. Think of the elderly customers who have bend down and get their change.

[Marsh.]

Originally Posted by LukeB

Complain about her imo. Think of the elderly customers who have bend down and get their change.

They're always blocking the doorway getting their daft trolly things down the step.
They need to be shoved away.

[LukeB]

Originally Posted by Marsh.

They're always blocking the doorway getting their daft trolly things down the step.
They need to be shoved away.

Good

[LukeB]

Yesterday I could tell a worker was miserable and really cold towards people so I was crossing my fingers I would get the chatty cute female who was smiling at everyone but no I get the moody one

[Liam-]

I don't want a chirpy, chatty person behind tils when I'm buying stuff, I don't need to know about your cousin's hernia leave me be,

I don't however blame people in retail for being miserable when they have to deal with the twats that are about these days, it's not in their job description to be happy, as long as you're getting served, who cares what mood they're in?

[Liam-]

If you want to complain about something, complain about the people treating the workers like ****, rather than complaining about the workers reacting to being treated like **** imo.

[Amy Jade]

Originally Posted by Liam-

If you want to complain about something, complain about the people treating the workers like ****, rather than complaining about the workers reacting to being treated like **** imo.

I wish more customers would confront the nasty ones, I'v had customers stick up for me before and it really gives you a boost and makes you thankful for the good ones.

I know its not their place of course but it's always welcome

[Liam-]

Originally Posted by Amy Jade

I wish more customers would confront the nasty ones, I'v had customers stick up for me before and it really gives you a boost and makes you thankful for the good ones.

I know its not their place of course but it's always welcome

I've seen many customers stick up for workers who are being abused by other customers, the relief on their faces when they realise someone is on their side is both great but sad because you know they'd have been dealing with that behaviour all day.

[Brother Leon]

If you've had a **** day or are feeling down then you aren't putting on a fake smile. I used to be great at smiling and laughing through whatever, while I'm feeling dead inside, but eventually you just got fed up of it. I'm the other way around. If I see a worker who looks abit down, I will try go out my way to make them laugh with a small comment. I know Small stuff like that can make you feel 10x better.

[Liam-]

Originally Posted by Brother Leon

If you've had a **** day or are feeling down then you aren't putting on a fake smile. I used to be great at smiling and laughing through whatever, while in feeling dead inside, but eventually you just got fed up of it. I'm the other way around. If I see a worker who looks abit down, I will try go out my way to make them laugh with a small comment. I know Small stuff like that can make you feel 10x better.

That's the best way to deal with it, not adding more pressure on top of them than they've already got.

[Amy Jade]

Originally Posted by Brother Leon

If you've had a **** day or are feeling down then you aren't putting on a fake smile. I used to be great at smiling and laughing through whatever, while I'm feeling dead inside, but eventually you just got fed up of it. I'm the other way around. If I see a worker who looks abit down, I will try go out my way to make them laugh with a small comment. I know Small stuff like that can make you feel 10x better.

You're the best type of customer, people like you honestly make a diffence.

[Marsh.]

Brother Leon accepting his gold medal for services to retail staff?

[MTVN]

Originally Posted by Babayaro.

It pisses me off too. I worked in retail for 2 and a half years and I can say I was never like that, like it's not that hard to make the customer feel welcome or at least pretend to be upbeat. But yes, I suppose it does depend on that person's situation and how their day has went, etc.

Yeah I agree, its not the most demanding thing in the world to be friendly and polite to someone. And maybe I'm just lucky but in a year of working in retail I'd say the number of customers who are complete assholes is tiny and that the vast majority of people are at least decent.

[Mystic Mock]

I've only ever seen a retail worker get abused once in my life (very lucky I know) and as I'm quite awkward and a wimp I didn't defend her, but me and my Mom did try to have a chat with her afterwards about small stuff such as TV Shows, Movies, Music etc.