[Glenn.]

About 3hrs. Years ago when I was phoning EE to get my iPhone activated

[Toy Soldier]

HMRC are one of the worst for this, and they speak to you like **** when you do get through because they have you over a barrel (they are not customer service...).

I cancelled Sky last week and was put on hold 4 times, for 10-15 minutes each time... that was pretty grim. Pretty sure it's a tactic to try to get you to give up and just hang up on them without cancelling. AND THEN the guy wouldn't stop talking about Rangers. I was like "Mate just cancel my telly package pls".

[hijaxers]

Originally Posted by Smithy

Currently on hold to HMRC (20:34 so far) I think longest I was on hold was to the bank once for 54 minutes before I gave up

What’s the longest you’ve been on hold for?

Too flamin long and its with the doctor, the bank and a long list of other people who no longer give any customer service ! and when you get through they put you on hold for another dept , then when they answer the phone goes dead, its one of the most frustrating things that most people are sick of.