[MTVN]

Right to point it out imo. They were obviously displaying an old price or expired offer and if no one points that out then they'll just continue to display the wrong price. Probably means there's other products which are priced incorrectly as well

[Gusto Brunt]

Originally Posted by Smithy

Just going back to the OP, honestly, mistakes happen in retail all the time, people would be surprised how difficult it is for staff to keep on top of it all

I think if you'd been over charged a lot on something I'd agree, but when it's 29p on 5 garlic breads, imo it's just a bit sad to complain, get over it

Smithy, how about you start a 'charity'. You pay for all the supermarket mistakes.

Originally Posted by Brillopad

I can't believe anyone would suggest we should just accept being overcharged however much it is - that would give the dishonest licence to get away with it. It's the principle, not the amount. 29p here and 29p there soon mounts up.

If it's marked up at a certain price that is what they have to charge you. My local co-op's computers never seem to be able to keep up with their 'offers' and regularly advertising one amount and charging another higher amount at the till. I always question it.

Originally Posted by Niamh.

But Gusto was only buying the garlic bread because he said he had his £2 ready, this is what I was talking about, not a full weeks shop or whatever

Indeed.

Originally Posted by Niamh.

Why should you use your debit card if you have the amount the item costs in cash but they're over charging you? You get charged everytime you use the debit card as well (well you do here anyhow)

Originally Posted by Withano

He charges everyone 29p extra so he can buy a mansion at the end of the year.

They all add up.

Originally Posted by Smithy

They don't actually, if something is on offer, then there is no obligation

But it clearly stated £2. In law they must sell it at that price.

Originally Posted by Littlegreen

Even if it's an extra 5p I feel gutted to have overspent. So I get you.

Well I was annoyed that I had to break into a tenner, and when I had the right money.

Originally Posted by LukeB

Yeah it's really annoying when it says this price but when you get to the till it's different.

Another 'bargain' store does that too where I live. Wrong prices, different at the till. They must be making a small fortune from the elderly who think they're getting bargains.

Originally Posted by Niamh.

**** that ****, 29p is better in my pocket than a big Supermarket chain. Can you imagine how much all them 29p's added up are?

Originally Posted by Dezzy

Judging from my own experiences in retail, both him and his manager are probably laughing at the guy who kicked up a fuss over 29p.

Shows how immature they are then aren't they.

[Denver]

Morale of the story

Dont go to a shop Dezzy or Smithy work in as they will rob you blind

[Cherie]

I'm just wondering who Jordan lives with as he can't leave his wallet at home

[Smithy]

Originally Posted by Gusto Brunt

But it clearly stated £2. In law they must sell it at that price

Again... no, they don't have too

Do we have to sell products for the price shown if we have made a mistake?
Normally, no. When, for example, a shop displays products and their prices, the shop is not directly offering them for sale but issuing an 'invitation to treat': when the customer offers to buy the product, the shop can decide whether to accept or reject the customer's offer.

You would, of course, need to correct the price once your error had been pointed out. Otherwise you could be accused of displaying a deliberately misleading price and could face legal action.

[Brillopad]

Originally Posted by Adam.

Morale of the story

Dont go to a shop Dezzy or Smithy work in as they will rob you blind

[Smithy]

Ironic that the member who is always the first to scream about being baited is more than happy to do it to others

[Cal.]

I'm not allowed contactless until next year when I'm 18, do you have to have it for Apple Pay?

[Crimson Dynamo]

The other day i went in to the scummy Premier and bought a bottle of wine, it was listed at £6 but when the foreign chap rung it its said 6.99. I said "no its £6 and he said " oh so sorry " and pressed a button and it went to £6.

Fck robbing bastards, dont go into Premiers they are vile and i am sure launder money, employ illegals and dont pay tax

[Black Dagger]

****ing 29p.

[Samm]

Originally Posted by T*

Consumer rights indicate if something is more expensive than advertised on the shelves then you should've been served the correct amount that was at the shelf
Woo!

people who say this where I work when the tills say it's £15, instead of £14, I want to literally punch them in the face

[Samm]

like calm down babes you don't need to tell me love, I can see i'll just cash off the price for ya

[Crimson Dynamo]

Originally Posted by Black Dagger

****ing 29p.

They make EBITDA £150 million a year

gusto does not want to help even if you do

[Tom4784]

I never said accept being overcharged but going around acting pissy over pennies and looking down on the Staff just doing their jobs is very petty.

[Samm]

Originally Posted by Dezzy

I never said accept being overcharged but going around acting pissy over pennies and looking down on the Staff just doing their jobs is very petty.

not even the staff tbh, main problems is with the tills getting it wrong

[Smithy]

Originally Posted by Dezzy

I never said accept being overcharged but going around acting pissy over pennies and looking down on the Staff just doing their jobs is very petty.

[T*]

Originally Posted by Cal.

I'm not allowed contactless until next year when I'm 18, do you have to have it for Apple Pay?

No

[hijaxers]

Originally Posted by Gusto Brunt

So in Iceland there are garlic bread for 5 for £2. So I had the change ready, £2.

Got to the till and the guy said 'you're 29p short.'

I said, HOW????

He said, 'they're £2.29.'

I said nothing in Iceland is £2.29, it's all rounded up: £1, £2, £3, or rarely 50p...like £1.50. But mostly it's rounded up to the nearest pound.

So he said I had to pay the extra 29p. I reluctantly had to break into a ten pound note.

So it was afternoon a skeleton staff was on, couldn't find an assistant, then found the assistant manager creeping about. I said, 'HEY! I've just been charged 29p extra for a £2 product.'

We went round to the freezer and saw indeed they were £2 for 5.

He said, 'fair cop', and gave me an immediate refund. Some people would have just forgotten about it, as it was only 29p. But not me.

Smug really - rather stupid actually Trading standards would have wiped the floor with them and you probably would have had a nice little Cash sorry. so you blew that one really !

[Cal.]

Originally Posted by T*

No

Iconic!

[thesheriff443]

Originally Posted by Dezzy

I never said accept being overcharged but going around acting pissy over pennies and looking down on the Staff just doing their jobs is very petty.

Some staff are twats, my friend has just stated to do home deliveries at Iceland, and they are screwing up every day, my friend's shift finished at 8 at night but was still working at 11, due to the cock ups.

A senior manager turned up the other day and said if you cant sort it get, out of my shop.
You cant defend staff when you said yourself the staff would be laughing behind his back

[thesheriff443]

Originally Posted by Brillopad

Apparently chips on shoulders come in pairs!

So do breasts

[Littlegreen]

To think this was over a garlic bread.

[Tom4784]

Originally Posted by thesheriff443

Some staff are twats, my friend has just stated to do home deliveries at Iceland, and they are screwing up every day, my friend's shift finished at 8 at night but was still working at 11, due to the cock ups.

A senior manager turned up the other day and said if you cant sort it get, out of my shop.
You cant defend staff when you said yourself the staff would be laughing behind his back

As long as they aren't laughing in his face then they can do what they want when he isn't there.

[Jodie.]

The customer IS always right

[Crimson Dynamo]

Originally Posted by Jordi.

The customer IS always right