[jet]

You say how upfront and hilarious she is.
Have you forgotten how she treated Jale? She called her 'slugsworth' she pulled faces behind her back, she sat with her cronies and slagged her off and laughed while Jale sat there on her own within earshot. She picked on her for trivial things like the lipsalve incident to look the big girl in front of her mates. She plotted with Kim to go in to Jale and lie to her and deceive her.

All very cruel and underhand behavior. Not in the slightest 'upfront' or hilarious either. This is a part of Helen's character that we seen with our own eyes.
She stopped when she got 2 warnings and realized how popular Jale was on the outside. She is keeping her vile side under wraps and people are warming to her?