[parmnion]

Dont they make enough money.

http://newscdn.newsrep.net/h5/nrshar...wall=1&mcc=234

[Toy Soldier]

Her and her hubby almost certainly knowingly signed up for multiple accounts to get multiple free bets / multiple free entries to a tournament, to be honest. It happens all the time. Sucks for people who think they have won, but I don't buy for a second that they didn't know they were opening multiple accounts.

[parmnion]

Originally Posted by Toy Soldier

Her and her hubby almost certainly knowingly signed up for multiple accounts to get multiple free bets / multiple free entries to a tournament, to be honest. It happens all the time. Sucks for people who think they have won, but I don't buy for a second that they didn't know they were opening multiple accounts.

I have 4 adults in this house, we have all taken advantage of the join now freebies. She looks like there could be a few siblings etc. Give her the dosh.

[parmnion]

I like to quote.

[Toy Soldier]

Originally Posted by parmnion

I have 4 adults in this house, we have all taken advantage of the join now freebies. She looks like there could be a few siblings etc. Give her the dosh.

A few siblings and they all live with her? Nah. They've won on a new customer offer when they already had an account, I'd bet on THAT. There's a reason it's not allowed, everyone would be making a fortune on free bet offers if you could just sign up with 20 different email addresses and get 20 free bets .

Basically,it either has to be that there are rules to stop people abusing the opening offers, or they don't have opening offers at all . Though I'd personally advocate for the latter.

[smudgie]

She was busted fair and square.

[parmnion]

I bet it was all her fella though.

This is the stuff that pisses me off in life..wish i was rich enough to just drop her the money in an envelope.

[Toy Soldier]

Originally Posted by parmnion

I bet it was all her fella though.

This is the stuff that pisses me off in life..wish i was rich enough to just drop her the money in an envelope.

It blatantly was . He'll have had his own account and then signed up for another in her name. I doubt she placed the bet or even knew anything about it until he tried to withdraw the cash and they wanted her ID . If they still wouldn't give the money then it's almost certain that he had other multiples.

They said the delay was due to Mark's debit card being registered on my account

Hmmmmm

"And, let's face it, Sky Bet have been quite happy to take our money for over a year without any question.
"It's only when the win involves a significant amount that the shutters come down."

This is true, to be fair. Though it's not down to anything deliberate - just that there are millions of accounts and no way for them all to be verified manually... when a big win occurs the account will be flagged to be verified by the anti-fraud team, and that's when it'll be picked up. However I personally think that if they are saying that the account has been invalid from the start, and winnings are invalid, then ALL bets are void on that account and all stakes for previous bets since account creation should be returned to the customer. You can't say that the winning bet on the account is void, but previous losing bets are NOT void.


At the end of the day though... there is an ombudsman for the gambling industry that is completely impartial. They should take it to them. If the ombudsman declares that the account wasn't valid then there's really no argument... they have no inclination to side with the bookmaker over the customer, they look at the situation objectively. A guy came into ours ranting and raving that another bookies weren't going to pay them on a Ł27k payout... gave them the info for contacting the ombudsman and they did end up getting their money. Can take a while, though. But there's no reason to bother taking it to court... I mean, you CAN, if the ombudsman rejects the claim, but it would be very rare for a court to overturn that decision since - as I said - the ombudsman is going on the simple facts and has no reason to side one way or the other.

[Toy Soldier]

Actually I bet she does think it's all unfair and not right so is kicking up a storm, and he's sat upstairs knowing fine well that he was being dodgy . I notice he is conspicuously absent from the photographs and comments...

[Cherie]

She knows fine and well what went on, they tripped up by not using different debit cards, it sucks, but you click the little box to abide by the rules

[parmnion]

I bet they made the accounts a few years ago as well and have only been using the main one ever since.