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06-09-2023, 10:20 AM | #1 | |||
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self-oscillating
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Air Canada has apologised after kicking two passengers off a flight for refusing to sit in vomit-smeared seats.
Susan Benson, who was on the Las Vegas-Montreal service, said the pilot warned the passengers they would be put on a no-fly list if they kept complaining. She added that staff had tried to cover "a bit of a foul smell" with perfume and coffee grinds. Air Canada said the passengers "clearly did not receive the standard of care to which they were entitled to". "We didn't know at first what the problem was," Ms Benson posted on Facebook of the flight late last month. "Apparently, on the previous flight someone had vomited. The flight attendant was very apologetic but explained that the flight was full." She said staff "placed coffee grinds in the seat pouch and sprayed perfume", but that the seat and seatbelt were "wet and there was still visible vomit residue". Ms Benson said the pilot came out of the cockpit after several minutes of "back-and-forth". The passengers were told "they could leave the plane… and organise flights on their own dime, or they would be escorted off by security and placed on a no-fly list!" They were then escorted off by security. Ms Benson said the row made her "ashamed to be a Canadian and ashamed of Air Canada". Air Canada said it was "reviewing this serious matter" and that "operating procedures were not followed correctly in this instance". https://www.bbc.co.uk/news/world-us-canada-66727103 |
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06-09-2023, 10:22 AM | #2 | |||
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I Love my brick
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That's disgusting
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Spoiler: |
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06-09-2023, 10:50 AM | #3 | |||
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God Save The Rave
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Obviously it should have been cleaned better, although other than that ... if the flight was full I don't know what could have been done there and then. They should of course have been offered accommodation and a free place on the next flight if they did choose to get off.
Otherwise, if there are no other seats there are no other seats ... you'd either have to accept the smelly seats or get another flight. |
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06-09-2023, 10:53 AM | #4 | |||
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I Love my brick
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Quote:
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Spoiler: Last edited by Niamh.; 06-09-2023 at 10:53 AM. |
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06-09-2023, 11:16 AM | #5 | |||
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The voice of reason
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She said staff "placed coffee grinds in the seat pouch and sprayed perfume", but that the
seat and seatbelt were "wet and there was still visible vomit residue". |
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06-09-2023, 11:22 AM | #6 | |||
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Senior Member
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Disgusting...the seats should have been deemed un useable and the passengers should have been re-seated or compensated and put on the next flight.
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06-09-2023, 01:09 PM | #7 | |||
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This Witch doesn't burn
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apart from anything else it was a health and safety issue much like the guy who pooed all over the plane
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'put a bit of lippy on and run a brush through your hair, we are alcoholics, not savages' Last edited by Cherie; 06-09-2023 at 01:09 PM. |
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