[bots]

Air Canada has apologised after kicking two passengers off a flight for refusing to sit in vomit-smeared seats.

Susan Benson, who was on the Las Vegas-Montreal service, said the pilot warned the passengers they would be put on a no-fly list if they kept complaining.

She added that staff had tried to cover "a bit of a foul smell" with perfume and coffee grinds.

Air Canada said the passengers "clearly did not receive the standard of care to which they were entitled to".

"We didn't know at first what the problem was," Ms Benson posted on Facebook of the flight late last month.

"Apparently, on the previous flight someone had vomited. The flight attendant was very apologetic but explained that the flight was full."

She said staff "placed coffee grinds in the seat pouch and sprayed perfume", but that the seat and seatbelt were "wet and there was still visible vomit residue".

Ms Benson said the pilot came out of the cockpit after several minutes of "back-and-forth".

The passengers were told "they could leave the plane… and organise flights on their own dime, or they would be escorted off by security and placed on a no-fly list!"

They were then escorted off by security.

Ms Benson said the row made her "ashamed to be a Canadian and ashamed of Air Canada".

Air Canada said it was "reviewing this serious matter" and that "operating procedures were not followed correctly in this instance".

https://www.bbc.co.uk/news/world-us-canada-66727103

[Niamh.]

That's disgusting

[user104658]

Obviously it should have been cleaned better, although other than that ... if the flight was full I don't know what could have been done there and then. They should of course have been offered accommodation and a free place on the next flight if they did choose to get off.

Otherwise, if there are no other seats there are no other seats ... you'd either have to accept the smelly seats or get another flight.

[Niamh.]

Originally Posted by Soldier Boy

Obviously it should have been cleaned better, although other than that ... if the flight was full I don't know what could have been done there and then. They should of course have been offered accommodation and a free place on the next flight if they did choose to get off.

Otherwise, if there are no other seats there are no other seats ... you'd either have to accept the smelly seats or get another flight.

True but they didn't do that, they told them take the puke seats or get off and fly at their own expense. Would another option not have been clean the seats properly? Offer the other passengers a refund if they decided to swap seats? They could have got something to cover the seats to create a barrier.......There was a few much better options there

[Crimson Dynamo]

She said staff "placed coffee grinds in the seat pouch and sprayed perfume", but that the
seat and seatbelt were "wet and there was still visible vomit residue".

[rusticgal]

Disgusting...the seats should have been deemed un useable and the passengers should have been re-seated or compensated and put on the next flight.

[Cherie]

Originally Posted by rusticgal

Disgusting...the seats should have been deemed un useable and the passengers should have been re-seated or compensated and put on the next flight.

. not told sit in the pukey seats or you will be put on a no fly list

apart from anything else it was a health and safety issue much like the guy who pooed all over the plane