[Gusto Brunt]

No courier was available to pick the parcel up, so I took the parcel to a local shop.

Beforehand I had gone online to get a code. Printed the code off and it said take this code and parcel to the shop.

When I got there the assistant said, 'I can't send that, mate'. I asked why not.

'No, mate. That's just all wrong.'

'What's wrong?' I asked.

'Mate, type that code in. Look I'll do it for you. Here type that code in'. He ushered me to a scanner and printer BEHIND THE COUNTER.

I typed in the code and it printed off the label. The parcel was ready to send back.

BUT WHY DID HE MAKE ALL THE FUSS, that there was a problem? Surely he should have typed that code in and made no fuss. Why say 'oh mate, oh no'.

Totally weird.