I used one of those "drop off at a shop" services before and was led by google maps to a dodgy little off-license in a dodgy housing estate. An Amazon return I think. I lost the receipt I was given, got a message from Amazon a few weeks later saying it had never arrived. Hope the shopkeeper enjoyed his BROKEN Bose speaker

.
It was worth £200 (in working order) but thankfully Amazon still honoured the refund, as we've been Prime customers for many years so they tend to be quite generous.
The Amazon returns system is much better these days to be fair, you just get a QR code to take to the post office and they do it all there and it's logged automatically with Amazon. The wonders of technology.