[arista]

[Evri apologises to customers after parcel
delivery complaints]

[Evri has apologised to customers and said
it is continuing to invest in its delivery service
in Northern Ireland, following complaints about
missing and delayed parcels.
The courier company opened a new £1.3m depot
in Mallusk, County Antrim in September.

GMB, the union which represents some Evri staff,
said the site had "teething issues" which were
contributing to delays.
Dozens of customers have been sharing stories on
social media about lost and missing deliveries
in the run up to Christmas, as well as criticising
the customer service they have received
from the company.

Leanne Flanagan, from Portglenone,
County Antrim told BBC News
NI her recent experience had been "horrific".]



https://www.bbc.co.uk/news/articles/cj9y3gwwe80o