[Marsh.]

Originally Posted by LeatherTrumpet

its probably a 22 year old girl who does not know her arse from her elbow and has never been trained in anything in her life?

I am sure that she will now realise that if she does not hear back from an email she better call or message, especially with staff who are difficult..

all part of life's great adventure

Well, if that's the case, she shouldn't have the job to begin with.

It's something you should kind of know in order to obtain the job.

BUT, such is the world. People have jobs all over the place they don't even know the first thing about.