[user104658]

Originally Posted by Cherie

Its a strange question given he was delivering several breakfasts, not to sure about this one, why step into the porch? maybe just ring the Maccy Ds it was ordered from and report it

I think with UberEats the courier is "independent" from the food venue? So I guess they could complain to UberEats on the customer's behalf to put a bit more weight behind it, but the driver isn't employed by them directly so they can't do anything about it immediately.