[user104658]

Originally Posted by Kizzy

Here is an apology from tesco

Tesco spokesperson told Manchester Evening News: "Of course sanitary products are essential items and are available to customers in all of our stores, including those in Wales. The reply to this customer was sent by mistake and we’re very sorry for any confusion caused.”

I don't know how qualifications are relevant here, and if you have 20yrs experience in retail you'd think it would be in your nature to want to sell more, not less.

It was a mistake, they are made expecially during unforseen pandemics. I think we're being whipped up onto a frenzy about this Welsh lock down so there isn't a call for one here.
The knee jerk reaction is going to be no, regardless of whether or not it's needed.

Yes it was a mistake, as I said with mistakes being inevitable when everyone is passing the buck and refusing to give clear, simple guidance and leaving the decision down to people who are not qualified to make such decisions, and based on absolutely nothing other than gut feeling. There is no science at all behind this.

And qualifications of course are absolutely relevant here. A supermarket management team, you may expect, will have vast experience in staff management, stock ordering, budgeting, security concerns, cleanliness and hygiene, store layouts... all sorts of things that are relevant to their job.

They have no relevant knowledge or experience whatsoever in making executive decisions about which products should or shouldn't be considered essential purchases. You might as well ask the next person you pass in the street. The scope for subjectivity is so massive that it just becomes ridiculous, and that is evident from the number of "mistakes" that have been made already.

Again; there needs to be clear, simple, cohesive guidance on which aisles should be closed coming from the people calling for closures (in this case, the Welsh government) OR shops should simply continue to sell their whole range whilst encouraging customers not to "window shop".