[rusticgal]

Originally Posted by GoldHeart

You must have some strange bank clerks where you live, i've never known or heard of an employee blurting out someone's business for a queue of strangers to hear.

If it was a one to one meeting in their office , then that's a bit different but again still an odd thing to say especially if they know it's a bereavement? or did they not? .

Well of course she didnt know it was money from a Bereavement...that doesnt mean she should telling everyone in the Bank its a sizeable cheque and she should not be asking me impertinent questions as to how I am going to spend it.
When you work in a Bank and have privy to Customers savings etc you are expected to be discreet under the Data protection Act...just like if you work in any place where you have access to private details. You should also be made aware in training that any monies paid in are sometimes obtained from unfortunate cicumstances so discretion and respect is of the utmost importance.

[GoldHeart]

Originally Posted by rusticgal

Well of course she didnt know it was money from a Bereavement...that doesnt mean she should telling everyone in the Bank its a sizeable cheque and she should not be asking me impertinent questions as to how I am going to spend it.
When you work in a Bank and have privy to Customers savings etc you are expected to be discreet under the Data protection Act...just like if you work in any place where you have access to private details. You should also be made aware in training that any monies paid in are sometimes obtained from unfortunate cicumstances so discretion and respect is of the utmost importance.

Like I said I've never heard this happen before, if anything I always thought bank clerks would be more discreet ... when it's huge amounts of money.

But no matter what the circumstance or the amount of money, it's unprofessional. I know I wouldn't be happy with this if it happened to me.