[Kate!]

Originally Posted by rusticgal

As a GP receptionist we no longer take prescription requests over the phone. You can request them via e-mail or via your Surgeries request system.
Patients are responsible for requesting repeat medication in plenty of time to have them signed off by your GP. If you have left it late to request then you can get an emergency supply by calling 111.
If you are requesting stronger medication then you need to have an appointment with your GP. I don’t believe the GP would deny you a repeat prescription if you get it regularly. If you have not had it for a while then he would request an appointment.
Make a request to have an appointment through the usual process explaining the pain you are in and your symptoms and it will/should be triaged with more urgency.

Do not infer I'm a liar. I HAVE been getting it regularly for some time. He refused it me. Her exact words. "The doctor has refused to issue them. You have to have an appointment to explain why you need them, the next available slot is 24rh November".

I explained at length that he'd prescribed them for me after ruling out any infections eg water infection or kidneys. He said it was general chronic back pain. I've had them on repeat for months. She waited till I'd said all that and her reply was "the next appointment is 24th November. The doctor wants to check your symptoms."

I'm currently in bed in agony, been trying to sleep for an hour before BB.

Not all receptionists are good. Some are power crazed bitches.