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Old 24-01-2013, 04:06 PM #2
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AnnieK AnnieK is offline
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Join Date: Jun 2012
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AnnieK AnnieK is offline
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Join Date: Jun 2012
Location: Manchester
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That's pretty disgraceful considering you paid for 24 hour delivery. The company should have a tracking number that the courier company provide that they can give to you for tracking. I would be asking for any extra delivery costs to be reimbursed as they have not provided the service you have paid for. I would say the onus is on them to keep you updated but they sound a pretty shoddy bunch from what you have described.

Hope they turn up tomorrow for you
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