[Cherie]

Originally Posted by Kizzy

Well it's easy to be dismissive isn't it? I'm sure they're hoping that nobody questions the mistakes and dubious practices adopted.
To suggest its acceptable to make blunders that ultimately cost lives is a viewpoint I don't agree with at all, when adults with mental health issues live independently then the support framework sometimes involves family and sometimes not for many reasons.
As highlighted by joey even if the family had been made aware due to the bureaucracy what practical help could they have been? The decision would have stood until such time as an appeal could be heard which takes months.
So as I see it whether or not the family had contact the decision and the timescales to get help and/or advice would have been the same.
Ultimately the failing is with ATOS and their checklists that are far too simplistic to adequately assess complex mental health issues.

Where have I been dismissive? Where have I said that the decision of ATOS was acceptable?