[Ammi]

Originally Posted by Marsh.

But surely the members of staff had backup in case it went down and could help you.

I just don't like this shut down on human interaction.

It's scary.

..there are still staff there, it's just that they're standing to one side to help you if you needed it rather than being in front of you type thing.....I wasn't sure the first time I used it either but they are actually pretty cool and easy and the queues seem much shorter now..(all the customers have probably closed their accounts in protest..)...but you feel like a bit of a money launderer just doing everything you need to so quickly and actually you feel a bit more in 'control', I think anyway.....life in the fast lane, Marsh....