[user104658]

Originally Posted by Ammi

.....ok then Arista have it your way, I'll pop all cold callers on the dehumanised list and not give a thought to whether any of them are doing it because it's the only job that they could possible get and are being exploited too...

I definitely agree with you Ammi, most of the people actually making the calls are 16 - 25 year olds on minimum wage and what are they supposed to do? The Jobcentre hammers them with jumping through hoops, probably sent them to the interview in the first place, if they're offered but refuse to take the job their job seekers will be sanctioned. If you get sent to an interview and the interviewer takes you on, what option do you have but to do the job, even if it's morally questionable? It's all very well saying people should take a moral stand but it's damned if you do, damned if you don't. Take the job and you're an unscrupulous abuser of the elderly. Don't take it and you have no income at all because they cut your JSA. Deliberately underperform in the interview and stay on JSA and you're "scrounging benefits scum".

It's the people who came up with the idea in the first place and run the company, and the people encouraging the use of bullying tactics, who are scum... Not the poor buggers chained to a phone all day.