[Vicky.]

The only 'change' that would make sense, is to have a specific wheelchair bay that cannot under any circumstances be used by anyone not in a wheelchair. This means no cramming extra people on the bus as some drivers do, no buggies can use it ever, no little old ladies with their shopping trolly things...nothing. Even then you have the issue of, its being occupied by a wheelchair user and another wheelchair user needs to get on.

And of course, doing this would mean that even more often than already happens, buses would drive straight past you...not through choice but by necessity. Unless money will be put into the bus services to put on extra transport, which I doubt.

All in all, this case and the outcome won't change anything. Entitled asshats will continue to be entitled asshats whilst the option is there.