[Cherie]

Originally Posted by TomC

Wow seems I'm in the minority here! I was gonna say just use another till you entitled bish Maybe that's cos I'm sick of entitled customers working in customer service tho

Without the entitled customers you would have no job, the old adage the customer is always right should be your mantra

[Tom4784]

Originally Posted by Cherie

Without the entitled customers you would have no job, the old adage the customer is always right should be your mantra

Customers are ****ing morons that don't know their elbow from their arse and we owe them nothing but disdain.

It doesn't surprise me to see that the person making the complaint is a baby boomer, while I don't agree with people on Tills refusing to sell beer in legal situations since it creates more work for everyone, it's so typically self entitled of a Baby Boomer to kick up needless fuss about it rather than do the sensible thing and moving to another till.

In all my experience in customer service, it's always the older generations that tend to be difficult and abusive. Never had any issues with teenagers or younger people, if you tell them you can't serve them or they have to wait because you are dealing with another issue then they accept it and move on without trouble. Tell that to an older person and there's a good chance they'll throw a tantrum.

[Cherie]

Originally Posted by Dezzy

Customers are ****ing morons that don't know their elbow from their arse and we owe them nothing but disdain.

It doesn't surprise me to see that the person making the complaint is a baby boomer, while I don't agree with people on Tills refusing to sell beer in legal situations since it creates more work for everyone, it's so typically self entitled of a Baby Boomer to kick up needless fuss about it rather than do the sensible thing and moving to another till.

In all my experience in customer service, it's always the older generations that tend to be difficult and abusive. Never had any issues with teenagers or younger people, if you tell them you can't serve them or they have to wait because you are dealing with another issue then they accept it and move on without trouble. Tell that to an older person and there's a good chance they'll throw a tantrum.

I used to work in the service industry I never found that at all? both old and young could be assholes, and to suggest anything else is ridiculous, maybe that is your experience so maybe you need to look at yourself in these situatiosn since you seem to antagonise just one generation anyone would think you were the only person ever to work in a customer related industry tsk tsk

[Tom4784]

Originally Posted by Cherie

I used to work in the service industry I never found that at all? both old and young could be assholes, and to suggest anything else is ridiculous, maybe that is your experience so maybe you need to look at yourself in these situatiosn since you seem to antagonise just one generation anyone would think you were the only person ever to work in a customer related industry tsk tsk

I'm nothing if not professional towards everyone at work, even if they are screeching abuse at me so your strangely pointed accusation doesn't really hold water. You should probably try to accept other peple's opinions, Cherie. You don't have to agree with them but to try to discredit them with baseless accusations is rather low considering we're not actually debating anything.

Your last little dig doesn't even make contextual sense, when did I make out I was?

[Crimson Dynamo]

Originally Posted by Dezzy

Customers are ****ing morons that don't know their elbow from their arse and we owe them nothing but disdain.
/snip.

i have read some stuff on Tibb but

wow, that is quite the something

[Tom4784]

Originally Posted by LeatherTrumpet

i have read some stuff on Tibb but

wow, that is quite the something

You have either never worked in retail or any public facing role or you are part of the problem yourself.

Or, you're acting shocked because I said it and you want to make out that I said something horrible just to see if you can stir something up.

[bots]

Originally Posted by Dezzy

Customers are ****ing morons that don't know their elbow from their arse and we owe them nothing but disdain.

It doesn't surprise me to see that the person making the complaint is a baby boomer, while I don't agree with people on Tills refusing to sell beer in legal situations since it creates more work for everyone, it's so typically self entitled of a Baby Boomer to kick up needless fuss about it rather than do the sensible thing and moving to another till.

In all my experience in customer service, it's always the older generations that tend to be difficult and abusive. Never had any issues with teenagers or younger people, if you tell them you can't serve them or they have to wait because you are dealing with another issue then they accept it and move on without trouble. Tell that to an older person and there's a good chance they'll throw a tantrum.

Not wishing to be confrontational, but if you start off with that attitude toward any demographic its no surprise that they respond in kind.

Interaction requires respect from both sides it's as simple as that.

[Tom4784]

Originally Posted by bitontheslide

Not wishing to be confrontational, but if you start off with that attitude toward any demographic its no surprise that they respond in kind.

Interaction requires respect from both sides it's as simple as that.

Well you see, when I interact with anyone at work, I don't tend to open conversations by telling them that their generation has the biggest percentage of arseholes that I encounter on a day to day basis, shockingly enough.

I just smile, be polite and respond how I'm supposed to because people don't always say what's on their mind, some people are capable of tact.

[Lostie!]

Originally Posted by Cherie

Without the entitled customers you would have no job, the old adage the customer is always right should be your mantra

That shouldn't be anyone's mantra because it's not true. Just a silly cliche that should be left in the past.

[Cherie]

Originally Posted by Lostie!

That shouldn't be anyone's mantra because it's not true. Just a silly cliche that should be left in the past.

With all due respect the customer and how you treat them will make or break a company, ask Gerard Ratner

[Lostie!]

Originally Posted by Cherie

With all due respect the customer and how you treat them will make or break a company, ask Gerard Ratner

Treating customers with respect and telling them they're right when they're wrong aren't the same thing. You don't have a special right to go into a store and treat the workers like pieces of dog **** just because you're "the customer". Plenty of other customers manage to be perfectly nice, it's not that difficult.

Respect goes both ways. What about the customers who have a habit of tampering with stock because they think they for some reason have a right to open things without buying them or who leave litter in the aisles (and hidden behind stock in some cases)? They're "right" just because they happened to set foot in the store?

I treat every single customer I meet with respect upon meeting them but, like every person on the planet, I have a limit for how much arseholery I can take. I won't flat out turn round and tell them I think they're an arsehole but I also won't fluff up their ego and treat them like they're absolutely justified in being an arsehole when they're not.

And frankly, if I saw some dickhead like the guy in this story trying to take a picture of me to get some attention on Twitter, I'd happily lose my job for the chance to let them know what pond life they were.

[Crimson Dynamo]

Originally Posted by Lostie!

That shouldn't be anyone's mantra because it's not true. Just a silly cliche that should be left in the past.

when you run your own business it certainly is

the skill is in always maintaining so but having stated conditions and practices that protect you from abuse

Amazon are a perfect example of this

[Crimson Dynamo]

Surely he can't sell bacon?

[Crimson Dynamo]

Or infadel?

[Wizard.]

Well Masood from Eastenders can go to a pub and be around alcohol why can't this guy serve it? Plenty of muslims drink, gamble, do drugs behind closed doors. Or make him do the shelf stacking, cleaning or stock take. Seems to me this guy wants the cushy job of working at a till but still refuses to do his job properly.

[Northern Monkey]

Not much needs to be said.The picture speaks for itself tbh.

[Denver]

Nobody answered my Question?

What if all cashiers refuse to do so?

[Brillopad]

Originally Posted by Adam.

Nobody answered my Question?

What if all cashiers refuse to do so?

Then they should all have to do so. No exceptions.

[DemolitionRed]

Personally, I think the people applying for these jobs should be told that they may have to sell alcohol. I don't though, think we should be making this thread just another dig at Muslims because it gets tedious.

[Crimson Dynamo]

Originally Posted by DemolitionRed

Personally, I think the people applying for these jobs should be told that they may have to sell alcohol. I don't though, think we should be making this thread just another dig at Muslims because it gets tedious.

who is?

the poor boy has been brainwashed by his parents but the anger in the thread is at Aldi for allowing this

[Northern Monkey]

Originally Posted by LeatherTrumpet

who is?

the poor boy has been brainwashed by his parents but the anger in the thread is at Aldi for allowing this

The question is not
'will Aldi allow it?'
it is
'will Allah allow it?'

[Cherie]

Originally Posted by DemolitionRed

Personally, I think the people applying for these jobs should be told that they may have to sell alcohol. I don't though, think we should be making this thread just another dig at Muslims because it gets tedious.

I would have the same issue with anyone creating an problem like this, for a start he is happy to take the job and the pay, but he wants to cherry pick, he should be put on the shop floor or in the warehouse, as his refusal to serve alcohol will impact on his colleagues on the tills and the customers. It's not particularly fair especially in Aldi where there 3 tills open is unusual.

[Crimson Dynamo]

do we even know if this is about the lads age and has nowt to do with his religion anyroad?

[Jack_]

I've never worked in retail and even I know the customer isn't always right

screaming @ at the idea that they are tbqh. Have you seen the kind of **** people have to put up with?

[Cherie]

Originally Posted by Jack_

I've never worked in retail and even I know the customer isn't always right

screaming @ at the idea that they are tbqh. Have you seen the kind of **** people have to put up with?

keep screaming