[Kazanne]

Originally Posted by Jessica.

If you want to turn on windows update then go to
Start > Control Panel > System and Security > Windows update.

Hmm it's probably a problem with DS itself, that site gets so much traffic every day I'm not surprised.

What happens when it freezes? Does your browser stop responding?

Yes,I have to start the task manager to close it,it has done it on a couple of sites.

[SoBig]

Originally Posted by Josy

Did you scan it with malwarebytes?

You could try a system restore, and restore it to before you installed the Ashampoo program.

Yeah, I did and the only thing that showed up was "dealio toolbar" or something like that.

I tried to do a system restore, but it said that I didn't have any restore points.

[Josy]

I would remove the AShampoo program.(if you havent already done it).

Does it still freeze up when you load it up in safe mode?

Try running ccleaner.
http://www.piriform.com/ccleaner/download

You could also try the Last Known Good Configuration feature but that cant be undone, thats why I suggested system restore first.

[Raph]

How do you change the album artwork on Itunes?

[Shasown]

Originally Posted by SoBig

My computer just froze again, but this time nothing was working. Not even the mouse.

I didn't open IE this time either.

Have you carried out a full scan for malware, using something decent such as malwarebytes or Trend housecall as the increase in your computers problems would indicate the presence and actions of malware?

If you have what browsers do you use? Because some browsers actually IE thats one reason why you have to keep it intact. Also what operating system are you using and how old is the computer with problems?

[Josy]

Originally Posted by Raph

How do you change the album artwork on Itunes?

Highlight the song in your library or playlist. Go to file>Get info. Select the artwork tab.

If you cant click the delete button, click on the picture and then click it, select add and choose the picture you want.

[SoBig]

Originally Posted by Josy

I would remove the AShampoo program.(if you havent already done it).

Does it still freeze up when you load it up in safe mode?

Try running ccleaner.
http://www.piriform.com/ccleaner/download

You could also try the Last Known Good Configuration feature but that cant be undone, thats why I suggested system restore first.

I haven't uninstalled the ashampoo programs, because I thought the problem was solved by disabling IE.

No.

I tried ccleaner already.

I'll try that.

[SoBig]

Originally Posted by Shasown

Have you carried out a full scan for malware, using something decent such as malwarebytes or Trend housecall as the increase in your computers problems would indicate the presence and actions of malware?

If you have what browsers do you use? Because some browsers actually IE thats one reason why you have to keep it intact. Also what operating system are you using and how old is the computer with problems?

Yeah, there is no malware on the computer.

Firefox. IE is still on the computer, but disabled.

Windows 7 and I bought it back in July. The freezing only started last week.

[SoBig]

Maybe I should try to reinstall IE, to see if that will work?

[GiRTh]

Originally Posted by SoBig

Maybe I should try to reinstall IE, to see if that will work?

You're issue could have one of a number of solutions. Try a one stop tune up application like.

Advanced system care

or

Glary Utility

These will do a number of system clean up functions.

[SoBig]

^ Thanks man.

[SoBig]

Google and pandora toolbars were causing the problems. I have no idea how they got onto the computer.

[GiRTh]

Originally Posted by SoBig

Google and pandora toolbars were causing the problems. I have no idea how they got onto the computer.

I never install toolbars.

It seems a bit puzzling though that an innocuous toolbar could cause so many problems. Do you know how they were causing the problem?

[Jessica.]

Sorry I haven't been answering much questions recently.

[SoBig]

Originally Posted by GiRTh

I never install toolbars.

It seems a bit puzzling though that an innocuous toolbar could cause so many problems. Do you know how they were causing the problem?

I have no idea.

[Stacey.]

Does anyone know, like you know when your internet first turns on, is there a way you can stop it signing onto MSN straight away without you even doing anything?

[Niamh.]

on mine it pops up asking me to sign in but it's not already signed in, shouldn't be if you logged out last time

[GiRTh]

Originally Posted by Stacey.x

Does anyone know, like you know when your internet first turns on, is there a way you can stop it signing onto MSN straight away without you even doing anything?

What OS are you running?

[Stacey.]

Originally Posted by Niamhxo

on mine it pops up asking me to sign in but it's not already signed in, shouldn't be if you logged out last time

I do log out, it still always happens though

[Stacey.]

Originally Posted by GiRTh

What OS are you running?

What's an OS?

[Niamh.]

Originally Posted by Stacey.x

I do log out, it still always happens though

Oh, I don't know then sorry. I'm not much of a computer expert

[GiRTh]

Originally Posted by Stacey.x

What's an OS?

LOL

The thing you need to change is called MSconfig. For XP users simply click Start>Run>Type in 'msconfig'. For Vista Start>Type 'msconfig' in the Start search box. A windows should pop up with tabs. One of those should say 'Start up'. Select that one. Locate the program that runs MSN and untick the box>Apply >close etc.

Some of the messages may be different from what I've posted but the principle is the same for all PC's

[Stacey.]

I've done it now and it's fine But thanks anyway guys.

[MTVN]

What do people think of torrents? Are they dodgy enough to try and avoid or will they be fine most of the time?

[Smithy]

depends what your downloading tbh