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I had a similar situation when I worked in retail management and one of my shops had a post office. One of the staff would sometimes comment on the mail like 'ohh speeding fine, been naughty have ya'. She always thought it was just banter and most people took it that way but I did have to say that we shouldn't really make comment on the mail people are sending as it's often private and people might take it the wrong way. She just looked at me like I was a miserable bastard lol