[lostalex]

if they say you can have it by a certain date, and you don't receieve it, then yes you have every right to refuse it if it is late. It could be the fault of the postal service though, and not the company you buy it from.

[daniel-lewis-1985]

Originally Posted by lostalex

if they say you can have it by a certain date, and you don't receieve it, then yes you have every right to refuse it if it is late. It could be the fault of the postal service though, and not the company you buy it from.

The company confirmed they were out of stock only after i emailed when it didnt arive on Saturday as they promised so its not the postal service.

[lostalex]

Originally Posted by daniel-lewis-1985

The company confirmed they were out of stock only after i emailed when it didnt arive on Saturday as they promised so its not the postal service.

oic, well you should be allowed a refund of your money then. The company will not give you a refund??

[daniel-lewis-1985]

Originally Posted by lostalex

oic, well you should be allowed a refund of your money then. The company will not give you a refund??

I have e-mailed asking them 3 times for a refund and i have just got e-mails back saying the product is out of stock and will be delivered as soon as they recieve a new batch.

I tried calling the customer services and they where unhelpful did the whole "i need to speak to my supervisor" routine blah blah blah "You will get a callback".

Still havent and ringing a premium number from a mobile isnt an option.