[Marsh.]

Originally Posted by Vicky.

I don't expect them to payout pay winnings but also refund any loses, that would be unreaonsable and place the casino in a lose/lose situation. Sounds like your shop has it about right. Assuming, if they played say one spin and hit a big win, you would also pay that out, then ask them to leave? Like, not sit and watch them play endlessly, then run over when a win happens and tell them to leave, but no money be given to them for the win?

I guess so. If they've already won at the moment we disabled a machine and printed its receipt they'd walk out with the winnings on the ticket.

If they spin something and there's no money left to take out, then they'd leave with nothing. But, obviously, hopefully, staff are spotting people within seconds so an excluded customer isn't able to play anything (and if they do no more than a couple of quid) before they're spotted and asked to leave.