[hijaxers]

Anything to do with benefits is a nightmare, but keep going and get what you are entitled too, they backdate to date of claim.

My daughter had to visit 6 banks in one day to prove to Universal credit and one of the a/c's had l lot of money in it, the bank got angry and said why was she enquiring about someone elses bank a/c. It all got sorted and her claim went through. so stick with it Vanessa.