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Originally Posted by Cromwell1900

The problem is when is it an insult and when is it a justified criticism

I suppose that's when Mods use there discretion is it.

It's hugely frustrating not to be able to point out someone is not being genuine, but i suppose that's the price of a civilized Forum. its a Hard Job.

I agree it can be a grey area and can come down to personal judgement as to where "the line" is, I suppose as a general rule it's when it seems the intent of the comment is to try and insult/bait/etc. other members here. I don't think the rule prevents you from arguing that a housemate might not be genuine though?

For what it's worth if you do feel you were warned/infracted unfairly there is a private appeals section here for you to try and convince us