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Old 11-12-2012, 06:02 PM #11
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Join Date: Oct 2002
Location: Newcastle upon Tyne
Posts: 10,280


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Lets forget the fact this was a prank call and look at the wider issue

This private hospital, (Not NHS but Private) had a high profile patient, it may have been a royal, but it could easily have been a pop star, film star, footballer etc.

The hospital had a duty of care to protect their patient.

Now I have worked in one place where they had posters warning to be wary of calls from the public, on the grounds they might be journalists. Later on if we were ever called by them we were all instructed to pass them on to our equivalent of a press office.

Getting back to this hospital, they should have realised that with a high profile VIP then aspects of the media would have tried it on to get a scoop on the others. (This call could very well have been a journalist lying their way to get a Pulitzer prize or spoil any exclusive that could have been signed up to.) This private hospital should have had adequate gate keepers to keep out these media hounds. A nurse "covering" the phones does not cut it. They are not trained to smell a rat or a journalist trying it on.

The hospital failed in their duty of care to the Duchess of Cambridge and their staff.

Journalists and DJ's will do what they do, so why blame them for doing their job. If part of their function was to "entertain" with these sort of calls, (Not my cup of tea), then they were doing their job. If the station has any culpability it lies further up the chain, since the procedure to obtain permissions may not have been followed.

The majority of the blame lies with the hospital, and they are trying to deflect attention from their culpability.

As for the nurse, if she felt she had betrayed one of her patients then she could very well have felt that the only honourable thing to do was to pay for her betrayal with her life. She was from over seas, so we do not know what their concepts of honour are.
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